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2018 MHI Annual Industry Report Summary

Core Content

The 2018 MHI Annual Industry Report focuses on the transformation of supply chains through digital innovation. It outlines the trends, challenges, and opportunities associated with the adoption of next-generation (NextGen) supply chain technologies, emphasizing the need for overcoming key barriers to fully realize their benefits.

Main Points

• Digital Transformation: Supply chains are becoming increasingly digital, with data and insights serving as critical assets.
• Key Innovations: The report highlights the following technologies as pivotal in shaping the future of supply chains:
  • Robotics and Automation
  • Big Data and Predictive Analytics
  • Internet of Things (IoT)/Sensors
  • Artificial Intelligence
  • Driverless Vehicles and Drones
• Adoption Trends: Adoption rates for these technologies are expected to rise significantly over the next five years.
• Challenges: The main challenges include:
  • Customer demands for faster and more flexible service
  • Hiring qualified workers
  • Lack of clear business case
  • Skills gap and workforce shortage
  • Cybersecurity concerns
  • Limited access to capital
• Benefits of NextGen Supply Chains: These include:
  • Increased efficiency and effectiveness
  • Greater transparency and visibility
  • Improved agility and responsiveness
  • Enhanced customer service
  • Sustainable and safe operations

Key Innovations and Adoption Rates

Technology	Current Adoption Rate	Projected 5-Year Adoption Rate
Robotics and Automation	34%	73%
Predictive Analytics	19%	82%
Internet of Things (IoT)	24%	79%
Artificial Intelligence	6%	47%
Driverless Vehicles and Drones	23%	52%

Barriers to Adoption

1. Lack of Clear Business Case: Many companies struggle to justify the investment in NextGen technologies.
2. Skills Gap and Workforce Shortage: There is a significant shortage of skilled workers capable of managing advanced technologies.
3. Cybersecurity Concerns: As supply chains become more digitized, the risk of cyber threats increases, necessitating robust security measures.

Customer Demands and Challenges

• Customer Demands: Rated as the biggest challenge, with 73% of respondents indicating it is extremely or very challenging.
• Hiring Qualified Workers: Also a major challenge, with 64% of respondents rating it as extremely or very challenging.

Investment Trends

• 47% of respondents plan to invest over $1 million in new technologies over the next two years.
• 20% plan to invest more than $5 million.
• 10% plan to invest more than $10 million.

Characteristics of NextGen Supply Chains

• Digital: Information and insights are the currency of NextGen supply chains.
• Connected: Seamless information sharing across all supply chain links.
• Collaborative: Hyper-collaboration across the supply chain to remove competitive barriers.
• Always-on: Operating continuously to meet customer expectations for faster and better service.
• Agile and Responsive: Ability to adapt quickly to market changes and customer demands.
• Efficient and Effective: Balancing both internal and external performance metrics.
• Safe and Sustainable: Minimizing health and safety risks and environmental impact.

Case Study: Robotics and Automation in E-Commerce Fulfillment

• Company: A global sports brand.
• Challenge: Fulfillment operations were under pressure due to growth in e-commerce.
• Solution: Implemented a robotic storage and fulfillment system using AutoStore.
• Results:
  • Productivity increased by 2-3 times.
  • Order fulfillment rates reached 175 units per operator hour for e-commerce and 650 units per hour for wholesale.
  • Consolidated multiple operations into a single facility, enhancing scalability and efficiency.

Conclusion

The report underscores the transformative potential of digital technologies in supply chain operations. It highlights the importance of strategic investments, workforce development, and robust cybersecurity measures to overcome adoption barriers. By embracing these innovations, companies can enhance their competitive advantage, improve customer service, and build more agile, transparent, and sustainable supply chains.