FIS-2021全球支付趋势报告：为更智能的世界重建支付体系（英文）-2021.3-138页_8mb

2021 Global Payments Report Summary

Core Content

The 2021 Global Payments Report by Worldpay from FIS outlines how the global payments landscape has evolved significantly due to the impact of the 2020 pandemic, emphasizing the shift toward digital and contactless payment methods. It explores trends in e-commerce and point-of-sale (POS) transactions across Europe, Asia-Pacific (APAC), and Middle East and Africa (MEA), analyzing the growth of digital wallets, BNPL (Buy Now, Pay Later), and the decline of cash.

Main Viewpoints

• The pandemic accelerated the adoption of digital payment methods and reduced the reliance on cash.
• E-commerce growth has surged globally, with digital wallets becoming the dominant payment method.
• POS transaction volumes have declined, especially in regions where cash was heavily used, but are expected to recover gradually.
• Digital wallets are the fastest-growing payment method, with BNPL gaining significant traction.
• Card usage (credit and debit) remains strong in many regions, but is expected to see a slight decline in favor of digital alternatives.
• POS financing is emerging as an important category, especially in Europe and APAC.

Key Information

Global Payment Trends

• E-commerce growth: 2020 saw the highest growth rate in five years, reaching $4.6 trillion in global transactions, up 19% from 2019.
• Digital wallets: Accounted for 44.5% of global e-commerce transactions in 2020, expected to rise to 51.7% by 2024.
• Cash decline: Global cash usage at POS fell 4.4% in 2020, with a projected decline of 38% by 2024, expected to represent just 12.7% of global POS volume.
• Mobile wallets: Grew 19.5% in 2020, capturing 25.7% of POS transactions, and are expected to rise to 33.4% by 2024.
• BNPL: Expected to double from 2.1% in 2020 to 4.2% by 2024.
• Credit and debit cards: Combined to account for 50% of global POS transaction values, with credit cards expected to remain stable and debit cards to slightly increase their share.
• Direct Debit: Gained 4% of European e-commerce payments in 2020, mainly driven by Germany.

Europe Payment Trends

• E-commerce growth: Europe's e-commerce market grew 14% annually from 2016 to 2020, projected to sustain 10.1% growth through 2024.
• Digital wallets: Accounted for 26.4% of e-commerce payments in 2020, expected to rise to 29.9% by 2024.
• BNPL: Expected to grow from 7.4% to 13.6% of e-commerce spend by 2024.
• Cash decline: Fell 33.6% in 2020, projected to decline 9.9% annually through 2024, reaching 15.4% of POS volume.
• Debit cards: Projected to increase their share to 43.9% of POS spend by 2024.
• POS financing: Expected to maintain a 4.3% share through 2024, with significant adoption in countries like Denmark and The Netherlands.

Asia-Pacific (APAC) Payment Trends

• E-commerce growth: Projected to grow 13% annually through 2024, with APAC e-commerce transaction value expected to exceed $3.9 trillion by 2024.
• Digital wallets: Dominated APAC e-commerce payments in 2020 with 60.2% share, projected to increase to 65.4% by 2024.
• Cash decline: Projected to fall 43.8% from 2020 to 2024, reaching 10.8% of POS transactions.
• Mobile wallets: Expected to grow to 47.9% of POS spend by 2024, with China leading at 57.1%.
• BNPL: Expected to grow from 0.6% to 1.3% of e-commerce spend by 2024.
• Credit cards: Maintain a strong position in the region, with 19.1% of e-commerce transactions in 2020, projected to slightly decline to 18.1% by 2024.

Middle East and Africa (MEA) Payment Trends

• E-commerce growth: Projected to grow 18.8% annually through 2024, doubling from $55 billion in 2020 to $109 billion in 2024.
• Cash dominance: Cash accounted for 52.6% of POS transactions in 2020, with a projected decline to 30.3% by 2024.
• Digital wallets: Expected to grow significantly, from 3.6% in 2019 to 8.3% in 2020, and to reach 16.8% of POS spend by 2024.
• COD (Cash on Delivery): Remains a vital payment method in underbanked regions, but is expected to lose 28% of its share by 2024.
• Bank transfers: Expected to increase in usage, accounting for 15% of e-commerce spend by 2024.

Conclusion

The report highlights the accelerated shift toward digital payments, particularly digital wallets and BNPL, as a result of the pandemic. While cash usage is declining globally, it remains dominant in certain regions like MEA. Card usage continues to be a major component of payments, but is expected to gradually cede ground to more convenient and secure digital options. The future of payments is centered on omnichannel experiences, contactless transactions, and innovative financial services.