Capgemini-技术愿景2024：CIOS、IT领导团队和从业者的趋势（英）-2024.1-112页_7mb

TECHNOVISION 2024: Prompting the Future

Core Theme: "Every Business is a Technology Business" — TechnoVision 2024 explores how technology, particularly through digital transformation (Dual Transition: Technology and Sustainability), is reshaping organizations. It emphasizes responsible innovation to augment human capabilities, ensuring a balance between efficiency and societal good.

Key Trends:

1. You Experience:

   • Immersive, natural, and seamless interactions through AI, digital twins, and the Metaverse.
   • Focus on personalized, no-touch experiences (e.g., chat-based interfaces).

2. We Collaborate:

   • Decentralized, mesh-based collaboration supported by Web3, tokens, and AI-driven tools.
   • Decentralized Identity (SSI) empowers users to control their data.

3. Thriving on Data:

   • Data as a first-class product; democratize access and activate data across ecosystems.
   • Generative AI accelerates data monetization and sustainability insights.

4. Process on the Fly:

   • Automation and micro-processes drive efficiency in a touchless, autonomous future.
   • Digital Twins simulate scenarios to optimize real-world operations.

5. Applications Unleashed:

   • Agile, microservices-based applications morph into conversational, AI-augmented tools.

6. Invisible Infostructure:

   • Cloud and edge computing converge with OT and AI for localized, adaptive infrastructure.
   • New paradigms like quantum and neuromorphic computing tackle complex challenges.

Design Principles ("Balance by Design")

1. Technology Business:

   • Fully unify IT and business operations to create seamless transformations.

2. AI’ll be the Judge of That!:

   • Leverage AI for judgment, but maintain human oversight and ethical responsibility.

3. Do Good, Do Less, Do Well:

   • Align technology with sustainability goals and reject wasteful practices.

4. Be Like Water:

   • Adapt to uncertainty through fluid, open standards and resilient infrastructure.

5. IQ CQ RQ EQ Up:

   • Balance corporate intelligence, creativity, robotic capabilities, and emotional intelligence.

6. Trust Thrust:

   • Embed trust into technology and operations, ensuring ethical AI and robust security.

7. No Hands on Deck:

   • Progress toward autonomy, but prioritize human-centric design.

Key Insights:

• Human Augmentation: AI and other technologies amplify human potential, not replace it.
• Dual Transition: Organizations must simultaneously pursue technological and sustainability goals.
• Ethical Considerations: Responsible AI and transparent practices are critical for trust and adoption.
• Frugality & Sustainability: Prioritize efficient, low-resource solutions in application and infrastructure design.

TechnoVision’s balanced mindset promotes strategic, human-centered innovation—extending beyond technology to shape a better future.