未来就绪型供应链：2025年及未来的四大战略准备路径_13页_1mb

Gartner®: The Future-Ready Supply Chain

Introduction

Chief Supply Chain Officers (CSCOs) face significant challenges in 2025 and beyond, including AI advancements, stricter ESG regulations, geopolitical shifts, data control, and talent shortages. To prepare for these, CSCOs should focus on five key supply chain characteristics: agility, resilience, strategic alignment, regionalization, and ecosystem collaboration. These traits are supported by intentional investments in technology, sustainability, talent, and the business model. Such investments impact customer satisfaction, revenue, OTIF performance, return on capital, and talent retention.

However, many CSCOs are distracted by urgent, short-term issues. Fewer than 20% of supply chain organizations fully integrate scenario planning into their strategy, and only about 30% of those have earned their CEO’s recognition for aligning supply chain strategy with overall business strategy.

This report outlines four distinct paths to long-term supply chain success: Design, Decision, Deferment, and Durability, along with decision criteria to help CSCOs choose the right path for their business.

The Four Paths to Future-Ready Supply Chain

1. Design Path

• Focus: Business model innovation to reduce unnecessary complexity.
• Key Priorities:
  • Differentiation and Culture: Simplify product development, create differentiated supply chain experiences, and foster a growth mindset.
  • Data and Analytics: Build a digital foundation with capabilities like digital twins, AI, and probabilistic demand planning.
  • External and Macro Adaptation: Prioritize prompt decision-making, risk-taking culture, and real-time sustainability transparency.

2. Decision Path

• Focus: Leveraging technology and talent to manage necessary complexity.
• Key Priorities:
  • Foundation to Scale: Develop adaptable, growth-minded employees and focus on cybersecurity and scenario planning.
  • Expanded Analytics Focus: Deepen digital competencies, including probabilistic planning, real-time visibility, and advanced analytics.
  • Machine and Human Collaboration: Invest in AI for decision-making automation and build collaborative transportation models with competitors.

3. Deferment Path

• Focus: Strategic pauses in investments to maintain operations and control costs.
• Key Priorities:
  • Planning Excellence: Use short- to midterm planning based on past performance and scenario modeling.
  • Real-Time Digital Representation: Invest in real-time data, visibility, and digital twins to improve execution.
  • Network Collaboration: Adopt blockchain and digital ecosystems to share data and build collaborative governance.

4. Durability Path

• Focus: Ensuring long-term business viability through sustainability and risk management.
• Key Priorities:
  • Foundation for Business Durability: Foster a growth mindset and ensure sourcing practices minimize environmental and business impact.
  • Technology Enablement: Invest in advanced analytics, AI, real-time visibility, and digital twins to support sustainability.
  • Long-Term Influence: Engage with external partners, competitors, and governments to shape sustainable practices and regulations. Adopt responsible AI for ethical decisions.

Key Takeaways

• Future Challenges: AI, ESG, geopolitical shifts, data control, and talent shortages.
• Key Characteristics: Agility, resilience, strategic alignment, regionalization, and ecosystem collaboration.
• Enabling Capabilities: Technology, sustainability, talent, and business model innovation.
• Four Paths:
  • Design: Reduces complexity through business model innovation.
  • Decision: Enhances decision-making with technology and talent.
  • Deferment: Takes a cautious, selective approach to investment.
  • Durability: Focuses on long-term resilience and sustainability.

Resources for CSCOs

• The Gartner Supply Chain Top 25: Discover leaders in supply chain excellence.
• Delivering Strong Performance: Guidance for CSCOs: Learn strategies to build supply chain influence with the C-suite.
• Supply Chain Metrics Benchmarking: Analyze KPIs to identify improvement opportunities.
• 4-Part On-Demand Supply Chain Webinar Series: Explore topics like supply chain org design, skill development, and culture.
• Supply Chain Disruption Toolkit: Take action to mitigate disruptions.
• Supply Chain Management in a Resource-Constrained World: Secure the economic and environmental future of the supply chain.

Next Steps

• Choose Your Path: Based on your organization’s goals and risk appetite.

• Access More Resources: Gartner clients can access full reports, case studies, and tools on gartner.com.

• Contact Gartner: For more insight, log in to your client portal or reach out via:

  • U.S.: 1855 811 7593
  • International: +44 (0) 3330 607 044

• Become a Client: To unlock exclusive resources and insights.