全球20家医疗保健行业CEO调查的发现（英文版）

Summary of the 20th Annual Global CEO Survey: Healthcare Findings

Core Content

The 20th Annual Global CEO Survey highlights the current concerns and strategies of healthcare CEOs across 27 countries. The survey underscores the challenges posed by geopolitical uncertainty, technological change, and social instability, while also identifying opportunities for growth and innovation in the sector.

Main Concerns and Key Findings

Top Threats to Growth

Healthcare CEOs are most concerned about the following threats to their organization's growth prospects:

• Over-regulation: 84% of healthcare CEOs are worried.
• Uncertain economic growth: 82% are worried.
• Geopolitical uncertainty: 80% are worried.
• Social instability: 79% are worried.
• Availability of key skills: 77% are worried.
• Cyber threats: 75% are worried.
• Speed of technological change: 71% are worried.
• Changing customer behaviour: 70% are worried.
• Readiness to respond to a crisis: 68% are worried.
• Inadequate basic infrastructure: 64% are worried.

Globalisation and Its Impact

• 64% of healthcare CEOs believe globalisation has facilitated greater connectivity.
• 59% see a greater flow of goods and trade as a result of globalisation.
• However, only 14% believe globalisation is helping to close the wealth gap, and 32% think it is creating a more skilled and educated workforce.
• Healthcare CEOs are more pessimistic than the global average about globalisation's impact on climate change (7% vs. 15%).

Prospects for Growth

• Revenue Growth Confidence: 52% of healthcare CEOs are very confident about revenue growth over the next three years.
• Strategic Alliances: 59% of healthcare CEOs are focused on new strategic alliances, which is significantly higher than the global average (48%).

Key Markets

Healthcare CEOs are targeting the following markets for future growth:

• US: 43%
• China: 23%
• UK: 20%
• India and Japan: Only 5% each
• Germany: 9%, which is lower than the global average of 17%

Technology and Its Impact

Technology Adoption

• 86% of healthcare CEOs believe technology will reshape their industry in the next five years.
• 54% say technology has already changed the shape of competition in the last two decades.

Key Technology Concerns

• Speed of technological change: 71% are concerned.
• Cyber threats: 75% are concerned (higher than the global average of 61%).

Digital Transformation

• Digital Training: 55% of healthcare CEOs use social media, and 73% use digital media more than print.
• Automation: 57% of CEOs who plan to reduce headcount cite automation as a factor.
• Innovation: 20% of healthcare CEOs list innovation as their second most important strategic priority.

Talent Management

• Talent Strategy Changes: 79% of healthcare CEOs have updated their people strategy to reflect future skills and employment structures.
• Hiring Trends: 64% plan to increase recruitment, which is the highest among all sectors.
• Human-Machine Collaboration: 59% are exploring the benefits of humans and machines working together (vs. 52% globally).
• AI Impact: 52% are considering the impact of AI on future skills needs (vs. 39% globally).

Trust and Digital Challenges

• Trust in the Digital Age: 75% of healthcare CEOs believe it is harder to gain and maintain trust in the new digital world.
• Data Privacy and Security: 55% of all CEOs and 82% of healthcare CEOs consider data privacy, security, and ethics as the biggest risk to stakeholder trust over the next five years.
• Cyber Security: 61% of healthcare CEOs are worried about cyber security incidents (vs. 53% globally).
• Social Media Risks: 55% of healthcare CEOs are concerned (vs. 38% globally).
• IT Disruptions: 64% of healthcare CEOs are worried (vs. 55% globally).

Future of Healthcare

Technological Innovations

• AI and VR: The health industry is expected to shift towards AI and VR in the next decade. AI apps like Babylon are already in use.
• Robotics: Will play a significant role in the future of healthcare, especially in medical training and operations.

Human Capital

• Desired Skills: Healthcare CEOs value problem-solving, adaptability, collaboration, leadership, creativity, and emotional intelligence.
• Recruitment Challenges: 80% find it difficult to recruit leaders with these skills, and 83% find it difficult to recruit innovative and creative talent.

Integrated Approach

• Integration of Technology: The most successful healthcare companies will be those that integrate new technologies in a coordinated manner to support human-centric care.
• Balancing Technology and Trust: While technology offers benefits, it also presents risks, particularly around data security and ethical concerns. Healthcare CEOs must ensure that trust remains a priority.

Conclusion

Healthcare CEOs are navigating a complex landscape shaped by geopolitical uncertainty, rapid technological change, and the need for a more skilled and adaptable workforce. Despite these challenges, they remain optimistic about growth and are actively investing in strategic alliances, digital transformation, and talent development. The sector is at a pivotal moment where the integration of technology and the preservation of trust will be critical to its future success.