2025财年墨西哥国家意见调查报告（英）_46页_784kb

FY 2025 Mexico Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY 2025 Mexico Country Opinion Survey conducted by the World Bank Group (WBG) Business Intelligence (BI) team. The survey aimed to understand stakeholder perceptions of the WBG's role, effectiveness, and relevance in Mexico, as well as its operational improvements and communication strategies.

Main Objectives

1. Assess stakeholder familiarity, trust, and perception of the WBG's effectiveness and relevance.
2. Evaluate the WBG's work on development priorities.
3. Analyze the value and usage of WBG's instruments, including financial resources and knowledge products.
4. Review the WBG's engagement and collaboration with various stakeholders.
5. Explore preferred communication channels and information needs.

Key Findings

1. Overall Views of the WBG

• Stakeholders reported familiarity levels with the WBG similar to FY20, though trust in institutions like academia, the Central Bank, UN agencies, and civil society remained slightly higher.
• The WBG is perceived as one of the most trusted institutions in Mexico, alongside regional development banks.
• Trust and relevance ratings for the WBG have improved significantly compared to FY20.
• Mexico's stakeholders rated the WBG more positively than those in other Latin America and the Caribbean (LAC) countries surveyed in FY25.

2. Development Priorities

• Top priorities for WBG support in Mexico: Education, Climate Change, Environment/Natural Resource Management, Health, and Water/Sanitation.
• Environmental sustainability has gained more attention, with environment and natural resource management rising in importance compared to FY20.
• Infrastructure, which was a top priority in FY20, is no longer considered a key area.
• Stakeholders recommended expanding support for private sector development, especially for SMEs, and strengthening social sectors (health, education, employment) and governance and social justice.

3. Operational Effectiveness

• Over one-third of stakeholders believe the WBG has improved its effectiveness in improving people's lives and the business environment in Mexico.
• The technical quality of WBG-supported projects and collaboration across institutions were most positively rated.
• Project approval speed was less positively viewed, with only 37% reporting improvement.
• Suggestions include:
  • Strengthening project design, implementation, and timeliness.
  • Enhancing local engagement through consistent field presence and collaboration with subnational governments, academia, civil society, and the private sector.
  • Improving accountability and monitoring and evaluation (M&E) mechanisms.

4. WBG Instruments

• Financial resources were seen as the WBG's greatest value to Mexico (62%).
• Stakeholders noted an improvement in the timeliness of WBG financing.
• Suggestions include:
  • Expanding non-reimbursable financial support to SMEs, local communities, and civil society.
  • Prioritizing sustainable, high-impact projects in health, education, climate, and digital infrastructure.
  • Pairing financial support with technical assistance and accountability.

5. Knowledge Work

• 81% of respondents used WBG knowledge work in the past three years, mainly research, analytical reports, and data resources.
• Academia and media were the most frequent users of WBG data.
• Policy notes were particularly popular among academia and civil society.
• 41% of respondents reported that WBG policy advice influenced government policy and development outcomes.

6. Engagement and Collaboration

• The WBG is viewed as a reliable long-term development partner with improved responsiveness.
• Collaboration with the private sector and civil society has seen notable improvements.
• Stakeholders want the WBG to:
  • Deepen multi-stakeholder collaboration.
  • Increase engagement with civil society and local actors.
  • Strengthen partnerships with academia.
  • Improve coordination with governments.
  • Build stronger links with the private sector to promote innovation and sustainable productivity.

7. Communication and Outreach

• Stakeholders prefer WBG events, e-newsletters, publications, and direct contact with WBG staff.
• High familiarity (8–10) with the WBG correlates with higher trust, relevance, and effectiveness ratings.
• Private sector stakeholders favor direct contact and e-newsletters, while academia prefers publications.

Summary of Stakeholder Feedback

• Positive changes in WBG operations include:
  • Improved technical quality of projects.
  • Enhanced collaboration across institutions.
  • Better timeliness in financial support.
• Areas for improvement include:
  • Reducing bureaucratic delays.
  • Increasing local engagement and field presence.
  • Strengthening accountability and M&E.
  • Expanding knowledge sharing and data use.
  • Enhancing civil society participation in development processes.

Conclusion

The FY 2025 Mexico Country Opinion Survey indicates that the WBG is generally viewed positively by stakeholders, with notable improvements in its operational effectiveness, technical quality, and collaboration. However, there is a call for greater transparency, timeliness, and local engagement to further enhance its impact and relevance in the country.