2026-05-14-世界卫生组织-EPI-WIN_digest_62_-_Stronger_together_innovative_risk_communication_and_community_engagement_RCCE_capacity_strengthening_tools_7页_1mb

Summary of WHO EPI-WIN Digest: "Stronger together: Innovative RCCE capacity strengthening tools"

Core Content

The WHO EPI-WIN Digest highlights the importance of Risk Communication and Community Engagement (RCCE) in health emergency programs. It introduces a competency framework for RCCE, emphasizing the need for standardized, evidence-based approaches to build and sustain capacities across WHO, Member States, and partners. The document also presents innovative tools to support RCCE capacity development, including CapMap, Plan Creator, and the RCCE Dengue course, along with a case study on the Interfederal RCCE-IM plan for Health Crises in Belgium.

Main Points

1. WHO Competency Framework for RCCE

• Purpose: Provides a foundation to strengthen RCCE capacity globally.
• Key Areas:
  • Community-centred approaches: Places communities at the center of RCCE practice and promotes empowerment.
  • Leadership: Encourages methodical decision-making, professional conduct, and conflict management.
  • Communication: Emphasizes active listening and professional, purposeful communication.
  • Collaboration: Focuses on teamwork and partnership building.
  • Evidence-informed practice: Encourages the use of data and evidence in decision-making.
• Benefits:
  • Builds and sustains competencies and workforce capacity.
  • Enhances regional coordination.
  • Improves accountability and performance.
  • Integrates RCCE into national systems.

2. RCCE-IM Tools

• CapMap Tool:
  • Purpose: Evaluates current RCCE capacities of individuals and teams.
  • Features: Covers 6 subject areas, 20 domains, and 77 subdomains.
  • Usage: Ideal for teams developing national plans.
  • Outcomes: Helps identify priority areas for development, highlight strengths and gaps, and inform training programs.
• Plan Creator Tool:
  • Purpose: Converts CapMap assessments into actionable RCCE plans.
  • Features: Includes 10 interactive modules, checklists, templates, and resource libraries.
  • Usage: Supports both all-hazard and hazard-specific planning.
  • Collaboration: Plans can be uploaded to platforms like SharePoint, Box, and Dropbox for teamwork and accessibility.

3. Case Study: Interfederal RCCE-IM Plan for Health Crises in Belgium

• Background: In response to communication challenges during the Covid-19 pandemic, Belgium initiated a review of its crisis response.
• Actions:
  • Established the DG Preparedness and Response to health emergencies to centralize efforts.
  • Developed a Generic Preparedness Plan that includes:
    • Operational crisis communication plans.
    • Communication network maintenance.
    • Clear role definitions and cooperation agreements among communication units.
  • Conducted a workshop in February 2024 with WHO and partners.
  • Held bilataral meetings with each partner to understand needs and methodologies.
  • Presented the plan to the college of FPS Presidents, resulting in project approval and designation of two contributors per organization.
• Outcome:
  • Identified the community-based approach as the foundation for effective crisis communication and response.

4. RCCE Dengue Course

• Purpose: A self-instructional module designed to enhance RCCE skills in the context of dengue outbreaks.
• Features:
  • Based on the WHO RCCE R&R toolkit.
  • Uses a narrative-based approach with characters Brisa and Benjamin.
  • Available in English and Spanish.
  • Course duration: 3 to 3.5 hours.
• Access: https://bit.ly/PAHORCCEdengue

5. EPI-WIN Webinar

• Title: “Stronger together: Innovative RCCE capacity strengthening tools”
• Speakers:
  • Kai Von Harbou – Unit Head, Community Protection and Resilience, WHO HQ
  • Thomas Moran – Community Protection and Resilience, WHO HQ
  • Cristiana Salvi – Regional Adviser, Community Resilience and Protection, WHO EURO
  • Nancy Claxton – Technical Officer, Capacity Building for RCCE-IM, WHO EURO
  • Manon Hupin – Communication de crise, Belgian Federal Public Service
  • Tanya Escamilla – Specialist, PAHO Health Emergencies

Key Information

• The competency framework supports risk communication, community engagement, and misinformation management.
• CapMap is a tool for capability assessment, while Plan Creator is used to develop and implement plans.
• The RCCE Dengue course is an interactive learning module that promotes practical application of RCCE principles.
• The Belgian case study illustrates how RCCE-IM planning can be integrated into national systems and improve community-based communication.
• The EPI-WIN webinar provides insights from WHO and partner experts on innovative RCCE tools.

Conclusion

This document emphasizes the importance of RCCE in health emergencies and outlines innovative tools and frameworks to enhance capacity development, coordination, and community engagement. It serves as a guide for WHO, Member States, and partners to build more inclusive, effective, and resilient health emergency programs.