2015年-世界发展银行全球_FY15_Bulgaria_Country_Opinion_Survey_Report_139页_3mb

FY15 Bulgaria Country Opinion Survey Report Summary

Core Content

The FY15 Bulgaria Country Opinion Survey Report is part of the World Bank Group's (WBG) Country Opinion Survey Program. The report aims to understand how stakeholders in Bulgaria perceive the WBG's work and effectiveness in the country. It covers a range of topics including general issues facing Bulgaria, overall attitudes toward the WBG, sectoral importance and effectiveness, the WBG's operations, knowledge and instruments, and the future role of the WBG in Bulgaria.

Main Views

1. Survey Objectives

• To gain insights into stakeholders' perceptions of the WBG's work in Bulgaria.
• To evaluate the WBG's effectiveness and development impact.
• To identify the most important development priorities and instruments for poverty reduction.
• To assess the WBG's role in capacity building and public-private partnerships.

2. Methodology

• Conducted from May to June 2015.
• Invited 495 stakeholders across various sectors.
• 183 participants responded (37% response rate).
• Data were weighted to ensure comparable stakeholder compositions between FY12 and FY15.
• The report includes aggregated indicator questions for the WBG's annual Corporate Scorecard.

3. Demographics of the Sample

• Respondents were drawn from a wide range of sectors, including government, private sector, NGOs, academia, media, and others.
• A small number of respondents from the financial sector were combined with those from the private sector.
• Respondents from the office of a Parliamentarian, PMUs/Consultants, local government, private foundations, and trade unions were grouped into the "Other" category.
• No respondents from faith-based groups, youth groups, or the judiciary branch.
• Limited geographic representation outside Sofia made comparisons between regions statistically unreliable.

4. General Issues Facing Bulgaria

• Perception of Direction: Respondents in FY15 were less likely to believe Bulgaria is headed in the right direction (58%) compared to FY12 (76%).
• Development Priorities: Economic growth was the top priority (70%), followed by education (41%), convergence with EU standards (28%), and law and justice (23%).
• Education Sector Insight: Education sector respondents were more likely to prioritize education (89%) and believe it contributes most to poverty reduction (68%).
• Shared Prosperity: Education and training for job opportunities were seen as the most important for shared prosperity (71% among education sector respondents).
• Poverty Reduction: Education was the most frequently cited area for reducing poverty, though the difference between sectors was not statistically significant.
• Income Gap: A significant portion of respondents identified the gap between the rich and poor as a very big problem.
• Climate Change: Most respondents viewed global climate change as a very serious problem.

5. Overall Attitudes toward the World Bank Group

• Effectiveness: Ratings of the WBG's overall effectiveness were similar between FY12 and FY15.
• Ministerial Group: Respondents from the office of a Minister had the highest ratings of effectiveness.
• NGOs & Academia: Lower ratings were observed from NGOs/CBOs and academia.
• Collaboration: Respondents currently collaborating with the WBG had higher ratings (7.3) than those not collaborating (6.5).
• Public-Private Partnerships: Respondents believed the WBG helps promote private public partnerships.
• Poorest in Bulgaria: The WBG was seen as helping the poorest in the country.
• Greatest Weakness: Lack of public disclosure, being too influenced by developed countries, and imposing technocratic solutions were identified as the WBG's greatest weaknesses.
• Knowledge and Advisory Services: Knowledge and advisory services were the most valued WBG contribution, followed by financial resources.
• Investment Lending: Investment lending was seen as the most effective instrument for poverty reduction in FY12.

6. Sectoral Importance and Effectiveness

• Sectoral Importance: The education sector rated the WBG's involvement in education higher (mean 9.3) than other sectors (mean 8.6).
• Effectiveness: Bilateral/multilateral agencies had the highest effectiveness ratings, while the office of the President/Prime Minister had the lowest.
• Collaboration Impact: Collaborating respondents had higher effectiveness ratings in basic infrastructure, water supply, and public financial management.
• Key Drivers of Effectiveness:
  • Energy and energy efficiency
  • Water supply and sanitation
  • Basic infrastructure and transport
  • Public financial management
  • Economic growth
  • Social protection
  • Education

7. How the World Bank Group Operates

• Decision-Making: Media and the office of a Minister had the highest agreement that the WBG makes decisions quickly.
• Responsiveness and Flexibility: Government employees, ministers, and media had the highest ratings for responsiveness and institutional flexibility.
• Real-Time Monitoring: Respondents believed the WBG measures and corrects its work in real time, though the extent varied.
• Approach to Risk: Respondents were asked about the WBG's approach to risk, with no specific results provided in the text.

8. World Bank Group's Knowledge and Instruments

• Knowledge Usage: Government institutions (President/Prime Minister, Ministers, and independent bodies) used WBG knowledge work most frequently.
• Collaboration Impact: Collaborating respondents used WBG knowledge more frequently (27% weekly/monthly) than non-collaborating ones (52% rarely/never).
• Meeting Knowledge Needs: Collaborating respondents were more likely to agree that the WBG meets Bulgaria's knowledge needs (mean 7.6 vs. 6.3).
• Technical Quality: Ratings of technical quality of the WBG's knowledge work were similar between FY12 and FY15.
• Value for Money: Respondents were asked about the value for money of the WBG's Reimbursable Advisory Services (RAS), but specific results are not detailed in the text.

Key Information

• The survey included 495 potential respondents, with 183 completing it.
• The response rate was 37%, slightly lower than the FY12 rate of 43%.
• Data were weighted to allow for reliable comparisons between years.
• The education sector had a strong perception of the WBG's role in development and poverty reduction.
• The WBG's effectiveness was influenced by stakeholder group and collaboration status.
• Collaboration with the WBG correlated with higher ratings of effectiveness and value.
• The WBG was generally viewed as an effective development partner, though with some limitations in transparency and political sensitivity.
• The report highlights the importance of knowledge and advisory services, as well as the need for improved communication and outreach.