2017年全球工作场所趋势报告（英文版）_90页_10mb

2017 Global Workplace Trends Summary by Sodexo

Core Content and Mission

Sodexo is the world leader in services that improve quality of life, believing that placing quality of life at the center of organizational thinking fosters a more committed and engaged workforce. Operating in 80 countries, Sodexo serves 75 million consumers daily through three main service areas: Onsite Services, Benefits and Rewards Services, and Personal and Home Services. The company emphasizes understanding how individuals thrive at work, as it contributes to the sustainable success of organizations.

Six Dimensions of Quality of Life

Sodexo identifies six key dimensions of quality of life that its services directly impact:

1. The Physical Environment: Ensuring safety and comfort in the workplace.
2. Health & Well-Being: Promoting healthier lifestyles among employees.
3. Social Interaction: Strengthening relationships and providing access to culture and leisure.
4. Recognition: Making employees feel valued and appreciated.
5. Ease & Efficiency: Simplifying daily experiences and improving work-life balance.
6. Personal Growth: Supporting employee development and learning.

The 10 Trends Explored

Sodexo's 2017 report examines the following 10 workplace trends:

1. The Agile Organization: Balancing speed and stability to respond to change.
2. The Rise of Cross-Workplaces: Encouraging innovation through chance interactions.
3. Employees Without Borders: Understanding the impact of migration on the workplace.
4. The New Gen of Robotics: Exploring how robots are transforming work.
5. Intergenerational Learning: A new model for talent development.
6. Personal Branding Goes to Work: Leveraging personal branding for both employees and employers.
7. Redefining Workplace Experience: Using design thinking to enhance the employee experience.
8. The 2030 Agenda for Sustainable Development: Reframing CSR through shared vision and purpose.
9. Unlocking the Potential of Millennial Talent: Understanding what drives this generation.
10. Wellness 3.0: The workplace as a wellness destination.

The Agile Organization

• Definition: An organization that balances speed and stability to respond to change.
• Key Insight: Agility is not just about speed but also about maintaining a stable structural backbone.
• Challenges: Traditional organizations and leaders may struggle with agility due to rigid structures and roles.
• Mindfulness: A key practice that helps individuals and organizations embrace agility by reducing stress and enhancing focus.
• Benefits: Agile organizations are more likely to be financially successful and innovative.
• Examples: Companies like Semco have demonstrated agility by allowing employees to take on new roles and responsibilities.

The Rise of Cross-Workplaces

• Definition: Collaborative environments that encourage innovation through chance interactions.
• Key Insight: Cross-pollination of ideas across disciplines and cultures is essential for innovation.
• Strategies:
  • Listening: Encouraging open communication.
  • Curiosity: Fostering a desire to explore new ideas.
  • Lateral Thinking: Promoting creative problem-solving.
  • Belief That Anyone Can Innovate: Empowering all employees to contribute to innovation.
• Examples:
  • Hackathons and Offsites: Events that bring diverse teams together.
  • Physical Spaces: Designed to promote unplanned interactions, such as at Facebook and Cleveland Clinic.
  • thecamp: A collaborative ecosystem in Southern France that brings together various stakeholders for innovation and sustainability.

Conclusion

Sodexo's report highlights the importance of agility and cross-pollination in modern workplaces. These trends are not just about adapting to change but also about creating environments where employees can thrive and organizations can innovate. The report is a call to action for leaders to recognize and embrace these trends, leveraging the insights of nearly 50 subject matter experts to guide their approach. By fostering a culture of agility and collaboration, organizations can drive both individual and collective success.