世界银行-2025财年塞拉利昂国家意见调查报告（英）-2025.9_41页_767kb

FY 2025 Sierra Leone Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY 2025 Sierra Leone Country Opinion Survey (COS), conducted by the World Bank Group (WBG) Business Intelligence (BI) team in collaboration with the Sierra Leone country team and the Institute for Governance Reform (IGR). The survey aimed to assess stakeholders' perceptions of the WBG's role, effectiveness, and relevance in Sierra Leone.

Main Objectives

The survey sought to understand:

• Stakeholders' overall views of the WBG, including familiarity, trust, and effectiveness.
• The WBG's work on development priorities and its impact on Sierra Leone.
• Stakeholders' opinions on the WBG's instruments, such as financial resources and knowledge work.
• The WBG's engagement and collaboration with various stakeholder groups.
• Preferred communication channels and the types of information stakeholders seek from the WBG.

Key Findings

1. Overall Views of the WBG

• Familiarity: Stakeholders reported lower levels of familiarity with the WBG in FY25 compared to FY22 (mean=5.6 vs. 5.9).
• Trust: Trust in the WBG significantly improved, with the WBG rated as one of the most trusted institutions in Sierra Leone.
• Relevance and Effectiveness: The WBG was considered the most relevant and effective institution for development in Sierra Leone, outperforming other multilateral and IDA countries.
• Perceptions of Change: 72% of respondents believed the WBG has improved in improving people's lives, and 71% felt the Bank has strengthened the technical quality of its projects.

2. Development Priorities

• Top Priorities: Health and energy were identified as the top development areas for WBG focus.
• Project Impact: 99% of stakeholders felt the WBG was helpful in achieving project goals, with 72% rating it as "Very Helpful".
• Suggestions for Improvement: Stakeholders emphasized the need for:
  • Increased financial support to meet the country's needs.
  • Better local adaptation of projects.
  • Enhanced monitoring and evaluation.
  • More capacity-building and technical support.
  • Greater collaboration with local governments, civil society, and the private sector.

3. WBG Instruments

• Financial Resources: Over two-thirds of respondents (68%) considered the WBG's financial resources to be its greatest value.
• Timeliness and Relevance: Respondents rated the WBG's financial support as timely (mean=7.7) and its conditions as competitive.
• Knowledge Work: 62% of respondents had used WBG knowledge work in the past three years, primarily for workshops, research reports, and data resources.
• Policy Influence: 65% of respondents stated that WBG policy advice had influenced government policy in key areas such as gender equality, energy, governance, and human development.

4. Engagement and Collaboration

• Improved Perceptions: Stakeholders had more positive views of the WBG as a long-term and responsive development partner compared to FY22.
• Collaboration with Government: The WBG received high ratings for collaboration with the national government (mean=7.9), with significant improvements in collaboration with civil society (mean=7.2) and the private sector (mean=6.7).
• Desired Collaboration: Respondents called for more collaboration with local governments, civil society, and the private sector to better align WBG support with local needs.

5. Communication and Outreach

• Preferred Channels: Social media (50%), direct contact with staff (44%), and the WBG website (41%) were the most preferred communication channels.
• Useful Information Types: Case studies (51%) and regular updates (46%) were the most useful types of information sought by stakeholders.
• Awareness: 61% of respondents recalled seeing or hearing about the WBG recently, mostly through traditional media (69%) and social media (58%).

Summary of Stakeholder Groups

Summary of Survey Methodology

• Survey Period: December 2024 – March 2025
• Participants: 492 respondents (93% response rate)
• Demographics: 84% from Freetown and vicinity
• Collaboration: 65% of respondents had collaborated with the WBG in the past 3 years
• Comparison with FY22: In FY22, 348 participants (91% response rate) were surveyed, with 39% collaborating with the WBG

Conclusion

The FY 2025 Sierra Leone Country Opinion Survey indicates that stakeholders have increasingly positive perceptions of the WBG's effectiveness, relevance, and trustworthiness. While familiarity with the WBG has decreased slightly, the Bank continues to be viewed as a key development partner, with strong support for its financial instruments and knowledge work. Stakeholders recommend increased financial support, collaboration, and communication to further enhance the WBG's impact in Sierra Leone.