世界银行-2025财年刚果民主共和国国家意见调查报告（英）-2025.9_49页_856kb

FY 2025 Democratic Republic of Congo Country Opinion Survey Report Summary

Core Content Overview

This report presents the findings of the FY 2025 Country Opinion Survey (COS) conducted by the World Bank Group (WBG) in the Democratic Republic of Congo (DRC). The survey aimed to understand stakeholder perceptions of the WBG's role, effectiveness, and impact on the DRC's development priorities. It also evaluated the Bank's instruments, engagement strategies, and communication methods.

Main Objectives of the Survey

• Assess overall stakeholder familiarity and trust in the WBG.
• Evaluate the WBG's effectiveness in achieving development goals.
• Identify key areas of development that stakeholders consider most important.
• Understand perceptions of the WBG's financial and knowledge instruments.
• Analyze the Bank's engagement and collaboration with various stakeholders.
• Explore preferred communication channels and information needs.

Key Findings

1. Overall Views of the WBG

• Familiarity: Stakeholders reported higher familiarity with the WBG compared to FY19, with government and state-owned enterprises being the most informed.
• Trust: The WBG is perceived as one of the most trusted institutions in the DRC, comparable to the United Nations and academia.
• Relevance and Effectiveness: Perceptions of relevance and effectiveness have improved significantly since FY19, although they remain moderately positive. Compared to other Eastern and Southern African countries, the DRC rates the WBG slightly lower in these aspects.

2. Development Priorities

• Top Priorities: Education (60%), agriculture/food security, health, transport infrastructure, and energy.
• Qualitative Feedback: Stakeholders emphasized the need for:
  • Infrastructure development (roads, transport, energy)
  • Governance and anti-corruption measures
  • Private sector support to create jobs and drive inclusive economic growth

3. WBG's Operational Effectiveness

• Improvements: 60% of respondents noted progress in the technical quality of WBG-supported projects.
• Collaboration: 53% saw improvements in partnering with others to mobilize development finance, and 50% noted progress in internal collaboration and ease of working with the WBG.
• Speed of Approval: 47% reported improvements in project approval speed.
• Recommendations:
  • Strengthen monitoring and evaluation systems.
  • Improve fund management and internal controls.
  • Streamline procurement and administrative procedures.
  • Align projects with actual needs through consultations.
  • Enhance transparency and accountability by involving civil society and local communities.

4. WBG Instruments

• Financial Instruments: Stakeholders value the WBG's financial support, with 73% reporting use of knowledge work in the past three years.
• Knowledge Work: Most frequently used by stakeholders include:
  • Workshops and training (45%)
  • Research and analytical reports (41% for academia; 38% for bilateral/multilateral partners)
• Impact: 74% of respondents stated that WBG policy advice influenced government policy, contributing to reforms in finance, education, and mining regulations.

5. Engagement and Collaboration

• Partnerships: The WBG is seen as an effective development partner, especially with the national government (mean rating 7.1).
• Collaboration with Other Groups:
  • Collaboration with the private sector (mean 6.0)
  • Collaboration with civil society (mean 6.1)
  • Collaboration with academia (mean 5.0) was rated lowest.
• Stakeholder Preferences: Respondents want the WBG to collaborate more with:
  • The private sector (45%)
  • Civil society (39%)
  • Academia (38%)
  • Local government (33%)

6. Communication and Outreach

• Awareness: 58% of respondents recently saw or heard about the WBG.
• Preferred Channels: Direct contact with staff, WBG events, and social media.
• Information Needs: Impact assessments and guidance on how to work with the WBG were most helpful.
• Message Recall: Many respondents recalled the WBG's work on water access and governance reforms.

7. Challenges to Private Sector Development

• Main Challenges: Corruption (44%) and lack of access to finance (just under 60%).
• Recommendations:
  • Boost SME finance through microfinance
  • Foster a supportive business environment
  • Invest in youth skills and entrepreneurship
  • Strengthen market integration to enhance competitiveness

Summary of Key Actions for Enhancing WBG Effectiveness

Strengthening Monitoring, Evaluation, and Accountability

• Establish permanent, independent monitoring and evaluation units.
• Improve fund management and internal control systems.
• Use digital tools to track financial flows and make spending data public.
• Involve civil society and local communities in project oversight.
• Publish progress reports and budget information in accessible formats.

Improving Project Design and Implementation

• Align projects with actual needs through stakeholder consultations.
• Conduct thorough needs assessments before project design.
• Simplify procurement and administrative procedures.
• Coordinate with other donors to avoid duplication and enhance impact.
• Include sustainable maintenance in infrastructure projects.

Enhancing Knowledge Work and Capacity Building

• Expand training and capacity building for civil servants, professionals, and youth.
• Translate and simplify WBG knowledge products for wider accessibility.
• Develop immersion and peer-learning opportunities.
• Organize capacity-building sessions for journalists and local experts to promote transparency and accountability.

Strengthening Collaboration with Domestic Actors

• Involve academia in project design and evaluation.
• Partner with civil society to ensure community needs are reflected and accountability mechanisms are in place.
• Strengthen private sector collaboration to drive job creation and innovation.

Conclusion

The survey highlights increased stakeholder familiarity and trust in the WBG, with positive perceptions of its relevance and effectiveness in supporting development in the DRC. However, challenges such as corruption and limited access to finance remain critical for private sector growth. Stakeholders recommend enhancing collaboration with local actors, improving transparency and accountability, and leveraging knowledge work to support institutional capacity building and policy reforms.