EBA欧洲银行-Clarifications-2-and-Corrigendum-2-EBA-Website-Services-015_4页_203kb

Open Tender Clarifications and Corrigenda Summary

Core Content

The document outlines Clarifications 2 and Corrigenda 2 to 4 related to the European Banking Authority (EBA) tender for the Supply of Website Services (Lots 1 and 2). These clarifications and corrigenda address various questions and ambiguities raised by tenderers regarding the scope, requirements, and conditions of the procurement process.

Main Questions and EBA Responses

1. Preferred CMS Solution

• Question: Does the EBA have a preferred CMS? Would they like to continue with Kentico?
• Response: Refer to Clarification 1, Answer No. 9. The EBA does not specify a preferred CMS and does not require continuation with Kentico.

2. Content Analysis Responsibility

• Question: Is content analysis to determine the optimum design the role of the EBA or an agency?
• Response: The Contractor is responsible for analyzing the website content in coordination with the EBA to determine what is optimal for the redesign.

3. Content Migration

• Question: What proportion of existing content will be migrated to the new site?
• Response: The Contractor is expected to migrate all current website content and facilities to the redesigned website.

4. Secure Members' Area Access

• Question: Can the tenderer access the secure members' area?
• Response: Refer to Clarification 1, Answer No. 11. Access details are provided in that section.

5. Site Analytics Reports

• Question: Can the tenderer access site analytics reports?
• Response: Full reports cannot be disclosed, but a simplified report with average key figures is provided in these clarifications.

6. Target Audience Research

• Question: Has the EBA conducted target audience research?
• Response: The EBA has not conducted any target audience research.

7. Communication Tools Based on Funding Regulation

• Question: What does "communication tools in line with the tasks and competences laid down in its funding regulation" mean?
• Response: The EBA is governed by Regulation (EU) No 1093/2010, which outlines its tasks and requirements. Communication tools must align with these, including transparency and accountability. Some tools are described in Lot 1, others may be ordered under Lot 2.

8. KPIs for the New Website

• Question: Are there defined KPIs for the new website?
• Response: KPIs have not been defined yet and will be established jointly with the new Contractor based on the Contractor's proposal.

9. Tender Acknowledgement Form

• Question: Is the tenderer still considered if they are late with the form?
• Response: Refer to Clarification 1, Answer No. 20. The form is still required, and the tenderer is expected to submit it.

10. Main Place of Execution

• Question: Should the main place of execution be the EBA premises in London?
• Response: Corrigendum 2 clarifies that the main place of execution is the contractor's premises. However, the contractor must visit EBA premises when necessary for web-related projects.

11. Estimated Budget for Lot 2

• Question: Is the budget range for Lot 2 an annual or total estimate?
• Response: The budget range of GBP £45,000 to £60,000 is an estimated total value over a four-year period, excluding VAT.

12. Paper Version of Tender Documentation

• Question: Should a paper version of the tender documentation be sent?
• Response: No paper version is foreseen. Tenderers can download the documents from the EBA website. If they fail to contact the EBA, it will assume the documents have been successfully downloaded.

13. License-Free Agreement with Microsoft

• Question: Does the EBA have a license-free agreement with Microsoft for SharePoint 2010?
• Response: The EBA does not have a license-free agreement with Microsoft for any products.

14. Server Load Capacity

• Question: What is the estimated peak of simultaneous visits?
• Response: The estimated peak is 1,500 visits at any moment. However, the server must be able to handle specific peaks of around 15,000 visits when major information is published (three times a year).

15. Average Visits per Week

• Corrigendum 3: The average visits per week in the Terms of Reference document are updated from 15,000 to 35,000.

16. Server Capacity Requirements

• Corrigendum 4: The requirement for server capacity is updated from "specific peaks of up to ten times the average visits per week" to "specific peaks of approx 1,500 visits at any moment."

Key Information

• The tender process is open to natural and legal persons from EU member states and third countries with special agreements.
• The Contract Notice is not covered by the GPA, meaning it is not subject to the Government Procurement Agreement.
• The Contractor will be responsible for:
  • Migrating all existing content.
  • Ensuring the website can handle specific peaks of up to 15,000 visits.
  • Defining KPIs in collaboration with the EBA.
• The main place of execution is the contractor's premises, but visits to the EBA premises are required for certain tasks.
• Site analytics are not fully disclosed, but a simplified report is provided.
• The budget for Lot 2 is an estimated total over four years, not an annual figure.