世界银行-2024财年布隆迪国家意见调查报告（英）_42页_849kb

FY 2024 Burundi Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY 2024 Burundi Country Opinion Survey, conducted by the World Bank Group's Business Intelligence (BI) team. The survey aimed to assess how stakeholders in Burundi perceive the WBG's role, effectiveness, and communication strategies. It involved 237 participants, achieving a 57% response rate, with a majority (73%) from Bujumbura and 63% currently collaborating with the WBG.

Main Objectives

The survey explored the following key areas:

• Overall familiarity and trust in the WBG
• Effectiveness and alignment with Burundi's development priorities
• Development areas of focus for the WBG
• Engagement on the ground and collaboration with stakeholders
• Financial instruments and knowledge work
• Future role of the WBG in Burundi
• Communication and outreach preferences

Key Stakeholders and Their Perceptions

The survey included responses from the following stakeholder groups:

• Government Institutions (44%)
• Local Government (10%)
• Civil Society Organizations (13%)
• Private Sector (6%)
• Academia / Research Centers (6%)
• Bilateral / Multilateral Agencies (4%)
• Media (4%)

Overall Context and Trust

• The WBG is among the top 5 most trusted institutions in Burundi, alongside the national government, parliament, local government, and the central bank.
• Trust in the WBG increased from FY21 to FY24, with higher ratings for the national government, media, UN, private sector, and civil society.
• Civil society, youth organizations, and the IMF were among the least trusted institutions.

Familiarity with the WBG

• Respondents in Burundi showed the highest familiarity with the WBG compared to other international organizations, such as the African Union and IMF.
• Collaboration with the WBG significantly increased familiarity: mean score of 7.4 for collaborators vs. 3.5 for non-collaborators.
• Government institutions and bilateral/multilateral agencies had the highest familiarity, while media had the lowest.

Effectiveness and Alignment with Development Priorities

• The WBG's effectiveness in helping Burundi achieve development results and alignment with the country's priorities improved significantly from FY21 to FY24.
• The top development areas stakeholders want the WBG to focus on are agriculture / food security, energy, and education.
• Debt management emerged as a new priority in FY24, while public sector governance/reform was less emphasized.

Engagement on the Ground

• The WBG is increasingly seen as a responsive, accessible, and flexible long-term partner.
• Stakeholders emphasized the need for more collaboration with local governments and the private sector.
• Technical assistance and project monitoring were highlighted as key strengths, with improved perceptions of accountability and competitiveness of financing conditions.

Financial Instruments and Knowledge Work

• Technical assistance was considered the greatest value of the WBG's work.
• Respondents rated the WBG's financial instruments and knowledge work positively, particularly for their role in monitoring and evaluating projects.
• The WBG's financial support is seen as timely and its environmental and social framework requirements as reasonable.
• Knowledge work is valued for its contribution to development results, though access to knowledge products remains limited.

Communication and Outreach

• Events, conferences, seminars, and workshops (in-person or online) were the most preferred method of receiving WBG communication (71.3% of all respondents).
• Direct contact with staff and e-newsletters were also popular, though media respondents preferred e-newsletters significantly more.
• The most commonly recalled topics were climate change, women empowerment, and food security.
• Stakeholders suggested increasing visibility through events and improving communication channels to reach a broader audience.

Suggestions for Increasing Effectiveness

Stakeholders proposed several ways to enhance the WBG's effectiveness in Burundi:

• Strengthen local capacity and better align with Burundi's needs and context.
• Engage more with non-government stakeholders, including civil society and the private sector.
• Streamline project approval and procurement procedures.
• Increase funding and reduce conditionalities.
• Promote digitalization and support the private sector.
• Ensure long-term sustainability of projects and continuous monitoring and evaluation.
• Improve the visibility and outreach of the WBG to the general public.

Summary of Key Findings

• The WBG is perceived as relevant and effective in development, with improved ratings on effectiveness and alignment with national priorities.
• Collaboration with stakeholders, especially government and local institutions, leads to more positive perceptions.
• Communication through events is the most preferred method, though media respondents prefer e-newsletters.
• The WBG's work on climate change, women empowerment, and food security is most frequently recalled.
• There is a clear call for more local engagement, capacity building, and alignment with Burundi's socio-economic context.