2025-02-09-世界银行-2024财年克罗地亚国家意见调查报告（英）_44页_870kb

报告摘要

Croatia Country Opinion Survey Report Summary (FY 2024)

Key Changes in Public Perception

Familiarity: Mean rating increased from 6.3 (FY21) to 6.6 (FY24). National collaborators had higher familiarity (7.6 vs. 5.0).
Trust: Mean rating rose from 6.1 to 6.9 (p<0.05). Highest among academia, EU, civil society, Croatia National Bank, and WBG.
Key Indicators: Trust and effectiveness ratings improved significantly across most metrics (e.g., positive influence on policy: 6.9; effectiveness in achieving results: 6.8), surpassing regional/high-income country averages. Exclusions from FY21 were upgraded (e.g., "alignment with priorities" now rated 6.8).

Shift in Collaboration & Engagement

Public sector and academia prioritize partnership expansion (40% academia, 39% private sector).
Collaboration with civil society remains weak (mean 6.2), despite calls for advisory roles and inclusive decision-making.
Events, e-newsletters, and staff outreach preferred channels (61% and 46% respondents respectively).

Priority Focus Areas

Top WBG priorities: Public sector governance, anti-corruption, judiciary reform (aligned with FY21, but demographic trends/transport rising significantly).
Croatian-specific needs: Decentralized capacity building (local experts, data accessibility), digitalization, and youth empowerment emphasized.

Financial Tools & Knowledge Work

Strengths: Financial instruments and knowledge products rated highest (40% and 52% value).
Deficiencies: Lower ratings for resource timeliness (7.3) and dissemination (6.7). Local expertise reliance recommended to reduce advisory dependency.

Future Recommendations

Enhance visibility and simplify media outreach.
Strengthen multi-stakeholder partnerships, especially with academia and the private sector.
Improve localized operational flexibility and M&E systems.
Scale context-specific knowledge work (e.g., research on regional disparities).

Methodological Notes

Response rate increased (26% to 22% comparison group, but 26% overall). Methodological differences between years require careful comparison.
Collaboration status positively correlates with familiarity and trust scores.

Overall Trend
Positive movement in trust and WBG relevance is evident, but sustained collaboration and capacity building are critical for enhancing effectiveness and impact in Croatia.

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