世界银行-2025财年玻利维亚国家意见调查报告（英）-2025_50页_795kb

FY 2025 Bolivia Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY 2025 Bolivia Country Opinion Survey (COS), conducted by the World Bank Group (WBG) Business Intelligence (BI) team in collaboration with the Bolivia country team and Diagnosis S.R.L. Estudios de opinión, mercado y desarrollo social. The survey aimed to understand stakeholders' perceptions of the WBG's role in Bolivia, its effectiveness, and its instruments.

Main Objectives

• To assess stakeholders' familiarity and trust in the WBG
• To evaluate the relevance and effectiveness of the WBG's work in development priorities
• To understand perceptions of the WBG's financial instruments and knowledge products
• To analyze the WBG's engagement and collaboration with various stakeholders
• To explore communication preferences and the impact of WBG information on stakeholders

Key Findings

1. Overall Views of the WBG

• Familiarity: Stakeholders reported lower familiarity with the WBG compared to FY22. Academia and government institutions had the highest familiarity, while civil society, media, and youth organizations had the lowest.
• Trust: Trust levels remained stable over time but varied significantly by stakeholder group. Local governments had the highest trust (mean = 8.1), while civil society and the Plurinational Legislative Assembly had the lowest (mean = 5.9 and 5.5, respectively).
• Relevance and Effectiveness: Perceptions of the WBG's relevance improved significantly, while effectiveness increased slightly. Government institutions and the office of the President, Vice President, and Ministers had the highest ratings for effectiveness (mean = 7.3).

2. Development Priorities

• The top development areas identified by stakeholders include natural resource management (including climate resilience and mitigation), education and skills, health, job creation and SME development, and water and sanitation.
• Climate change-related issues and water/sanitation became new priorities in FY25, with a significantly higher number of respondents selecting these areas.
• Green growth was seen as a critical opportunity, with 67% of respondents believing Bolivia should transition to green growth now.

3. WBG Operational Effectiveness

• Over 40% of WBG clients and partners reported positive changes in the past two years, particularly in technical quality of projects, collaboration ease, and partnership expansion.
• 67% of respondents who collaborated with the WBG rated its support as “very helpful”.
• 52% of respondents indicated that WBG policy advice had positively influenced government policy in Bolivia.

4. WBG Instruments

• Financial resources were identified as the greatest value of the WBG's work in Bolivia.
• Stakeholders rated the technical quality of WBG projects positively, with 44% reporting improvement.
• 66% of respondents used WBG knowledge products, with data resources and research reports being the most frequently cited.
• There was a call for improved translation and dissemination of knowledge products and closer collaboration with local institutions and academia.

5. Communication and Outreach

• 40% of respondents reported recently seeing or hearing about the WBG, most commonly through social media.
• Preferred communication channels include WBG events (online and in-person), direct contact with WBG staff, and social media.
• Stakeholders found public project updates and impact assessments most helpful in understanding the WBG's role in Bolivia.

6. Engagement and Collaboration

• The WBG is seen as a long-term development partner in Bolivia.
• Staff accessibility has improved, but remains moderate across stakeholder groups.
• Collaboration with the private sector and civil society has improved, though overall ratings remain moderate.
• Decentralized engagement and direct collaboration with subnational governments and diverse stakeholders were recommended to enhance effectiveness.

7. Youth Organizations

• Youth organizations reported low familiarity with the WBG (mean = 4.9) but still viewed it as a strategic ally (mean = 8.1).
• Key challenges identified by youth include lack of quality jobs with social benefits and limited youth representation in decision-making.
• Recommendations include supporting youth political and social participation, promoting inclusion in policy formulation, and increasing the use of WBG knowledge products for youth-related issues.

Summary of Key Recommendations

• Decentralize and broaden engagement by working directly with subnational governments and diverse stakeholders.
• Build capacity through sustained technical assistance, training, and workshops.
• Elevate accountability, evidence, and transparency by embedding monitoring, open data, and public visibility of recommendations.
• Improve communication and outreach by utilizing diverse channels and tailoring information to local contexts.
• Enhance dissemination and translation of WBG knowledge products to ensure accessibility and relevance.
• Support youth political participation and include youth in policy development to address their specific needs.

Conclusion

The FY 2025 Bolivia Country Opinion Survey highlights both the progress and areas for improvement in the WBG's engagement with stakeholders in Bolivia. While trust and relevance have improved, there is a need for better communication, more inclusive engagement, and enhanced transparency to ensure the WBG continues to be an effective and trusted development partner.