世界银行-2025财年埃塞俄比亚国家意见调查报告（英）-2025_46页_823kb

FY 2025 Ethiopia Country Opinion Survey Report Summary

Core Content

The FY 2025 Ethiopia Country Opinion Survey (COS) was conducted by the World Bank Group's Business Intelligence (BI) team in collaboration with the Ethiopia country team and BDO Consulting PLC. The survey aimed to assess stakeholders' perceptions of the WBG's role, effectiveness, and engagement in Ethiopia.

Main Objectives

• To evaluate stakeholders' familiarity and trust in the WBG.
• To analyze perceptions of the WBG's effectiveness, relevance, and alignment with Ethiopia's development priorities.
• To identify key development areas that stakeholders believe the WBG should focus on.
• To understand the WBG's engagement with local and national institutions.
• To assess the value of the WBG's financial instruments and knowledge work.
• To determine preferred communication channels and message recall.
• To gather suggestions on how to improve the WBG's effectiveness in Ethiopia.

Key Findings

Overall Context

• Familiarity: Stakeholders reported significantly higher familiarity with the WBG in FY25 (mean = 7.7) compared to FY18 (mean = 6.5).
• Trust: The WBG was perceived as one of the most trusted institutions in Ethiopia (mean = 8.0), with media and faith-based institutions having the lowest trust ratings.
• Fragility Perception: Lack of security and political uncertainty were identified as the main drivers of fragility in Ethiopia. A quarter of respondents, mainly from the government, did not consider Ethiopia a fragile state.

Key Performance Indicators (KPIs)

• Relevance and Effectiveness: Stakeholders rated the WBG's relevance and effectiveness highly, with both indicators showing significant improvement since FY18.
• Alignment with Priorities: The WBG was seen as aligning well with Ethiopia's development priorities.
• Positive Influence on Policy: The WBG was recognized for its positive influence on shaping development policy.
• Performance Comparison: Ethiopia's KPI ratings were higher than those of other Eastern and Southern African countries and other IDA countries surveyed in FY24.

Development Priorities

• Agriculture / Food Security: Two-thirds of stakeholders want the WBG to focus on agriculture and food security.
• Private Sector Development: This area has become a higher priority, increasing from 17% in FY18 to 40% in FY25.
• Digital Infrastructure Development: This area also rose in importance, increasing from 3% in FY18 to 30% in FY25.
• Human Capital Development: Almost half of the stakeholders believe the WBG should lead in supporting education, health, and social protection.

Engagement on the Ground

• Long-Term Partner: The WBG was seen as a long-term partner (mean = 8.4), with positive perceptions of collaboration with the national government (mean = 8.3) and other donors (mean = 8.0).
• Partnerships: Collaboration with the private sector and civil society improved significantly since FY18, while collaboration with local government and parliament remained moderate.
• Stakeholder Suggestions: Many stakeholders emphasized the need for deeper collaboration with local authorities, better policy coordination, and stronger partnerships with the private sector to stimulate investment and job creation.

Financial Instruments and Knowledge Work

• Financial Resources: 77% of respondents considered the WBG's financial resources as its greatest value in Ethiopia.
• Capacity Development: 33% of respondents valued capacity development, and 30% valued technical assistance and implementation support.
• Accountability: Respondents gave high ratings to the WBG's insistence on accountability in lending (mean = 7.9) and improved perceptions of its Environmental and Social Framework (mean = 7.9).
• Knowledge Work: 63% of respondents used the WBG's knowledge work, with high satisfaction in its quality and contribution to institutional capacity (mean = 8.4) and global expertise (mean = 8.2).

Communication and Outreach

• Preferred Channels: Over half of respondents (57%) preferred the WBG website and events, followed by direct contact with WBG staff (44%).
• Message Recall: 83% of respondents recalled recent WBG communications, most often about economic forecasts (54%), food security (39%), and climate change (38%).
• Media and News: Television, WBG websites, and newspapers were the most common sources of information.

Summary of Stakeholder Suggestions

• Deepen Collaboration: With both national and local government, private sector, and civil society to enhance policy coordination and implementation.
• Support Private Sector: Foster private sector-led solutions in infrastructure, energy, and financial services to drive economic growth and innovation.
• Enhance Inclusivity: Work more closely with NGOs and civil society to ensure inclusive and community-driven development.
• Improve Data-Driven Decision-Making: Collaborate with academic and research institutions to improve evidence-based policies.
• Capacity Building: Increase technical and governance capacity across various sectors through training programs.
• Operational Efficiency: Streamline decision-making processes, improve monitoring and evaluation, and increase transparency and accountability.
• Media Engagement: Strengthen communication with journalists and media to enhance public awareness and understanding of the WBG's work.

Methodology Summary

• Survey Period: November – December 2024
• Participants: 220 respondents (42% response rate)
• Demographics: 93% from Addis Ababa, 59% currently collaborate with the WBG
• Data Collection: Managed by the field agency, BDO Consulting PLC
• Comparison with FY18: Larger proportion of stakeholders now collaborate with the WBG, and the survey included a broader range of stakeholders, including media, academia, and the private sector.

Stakeholder Trends

• High Familiarity: Respondents with high familiarity (8–10) gave more positive ratings across all KPIs.
• Government Officials: Most positive about the WBG's work, especially in strategic project implementation and collaboration with the national government.
• Private Sector and Academia: More critical of the WBG's alignment with development priorities and effectiveness, respectively.
• Collaboration with WBG: Respondents who collaborate with the WBG gave significantly higher ratings (mean = 7.7) than those who do not (mean = 7.1).

Conclusion

The survey highlights the WBG's growing familiarity and trust among Ethiopian stakeholders, with a strong emphasis on collaboration with the private sector, capacity development, and addressing climate change and food security. While the WBG is seen as a long-term and effective partner, there is a need for improved engagement with local institutions, better communication, and stronger alignment with national priorities.