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OECD Public Governance Scan of Kazakhstan Summary

Core Content

The OECD Public Governance Scan of Kazakhstan evaluates the country's ongoing efforts to reform public governance and enhance the effectiveness of its public administration. The report highlights the progress made in modernising public administration, improving strategic planning, managing human resources, and fostering innovation in the public sector. It also provides tailored recommendations to further strengthen public governance frameworks and support long-term development goals.

Main Viewpoints

• Public Administration Modernisation: Kazakhstan has made significant progress in modernising and digitalising its public administration since the 2014 OECD Review. The reforms aim to improve government effectiveness, agility, and responsiveness. The Concept 2030 outlines a roadmap for these reforms, focusing on institutional coordination, participatory governance, and digital transformation.

• Strategic and State Planning: Strategic planning is a well-established practice in Kazakhstan, guided by long-term strategies like Kazakhstan 2050. The country has decentralised some functions to line ministries and agencies, enhancing their role in policy design and implementation. However, there is a need for more streamlined legal frameworks, simplified reporting, and improved performance management tools.

• Public Employment and Management: The reforms aim to transform the civil service into a more efficient, transparent, and human-centred system. Key objectives include improving recruitment, enhancing HRM practices, promoting career development, and digitising public services. Challenges remain in building systemic capacities, increasing workforce flexibility, and implementing performance assessments effectively.

• Innovation Management: Kazakhstan is implementing reforms to support a more innovative and digital public administration. However, there is currently no central strategic framework or dedicated body to coordinate public sector innovation across relevant agencies. The report suggests opportunities to improve innovation through better coordination and targeted capacity building.

Key Information

1. Public Administration Effectiveness and Modernisation

• Progress: Kazakhstan has made strides in improving public administration effectiveness, particularly in digital transformation and citizen engagement.
• Reforms: The Concept 2030 is central to these efforts, aiming to create a more agile, responsive, and effective public administration.
• Recommendations:
  • Update Concept 2030 to integrate innovation, sustainability, and citizen participation.
  • Ensure alignment with the Civil Service Development Concept (2024–2029).
  • Strengthen the "Listening State" principle through expanded citizen engagement tools and institutionalised participatory policymaking.
  • Improve inter-ministerial coordination by establishing a high-level council, structured meetings, and technical working groups.
  • Implement a centralised monitoring system to track progress and streamline evaluations.

2. Strategic and State Planning and Policy Co-ordination

• Framework: Strategic planning is a key component of Kazakhstan's governance structure, with clear long-term visions for socio-economic development.
• Decentralisation: Powers and responsibilities have been decentralised to line ministries and local governments.
• Recommendations:
  • Continue the decentralisation agenda by providing line ministries with necessary tools and resources.
  • Strengthen the Government Office with clear responsibilities and capabilities in economic policy, performance management, and cross-cutting priorities.
  • Clarify coordination roles between the Ministry of National Economy (MNE) and the Agency for Strategic Planning and Reforms (ASPIRE).
  • Implement a new monitoring process for the National Development Plan (NDP) and expand performance management systems using an online platform.

3. Public Employment and Management

• Reforms: The Concept 2030 and the Civil Service Development Concept (2024–2029) aim to enhance the civil service through better recruitment, performance management, and workforce flexibility.
• Challenges: Systemic capacities for public employment and management need strengthening, and there is a need for more flexible working arrangements.
• Recommendations:
  • Fully implement the e-Qyzmet platform to support HRM and build evidence for policy decisions.
  • Address recruitment challenges by developing proactive attractiveness strategies and formalising performance assessments.
  • Increase workforce flexibility through expanded mobility opportunities and streamlined administrative processes.

4. Innovation Management in the Public Administration

• Context: Kazakhstan is pursuing a digital transformation agenda, with many public sector innovations already in place.
• Challenges: There is no central strategic framework or dedicated body to coordinate public sector innovation across agencies.
• Recommendations:
  • Develop a public sector innovation strategy and integrate it into the Concept 2030.
  • Establish a dedicated unit for public sector innovation within the MNE, supported by a strategic framework.
  • Enhance the role of the MDDIAI in fostering digital innovation.
  • Improve digital services by making them more user-friendly and responsive to citizen needs.
  • Encourage bottom-up innovation by involving citizens in the decision-making process.
  • Create an enabling environment for innovation through training, project management reforms, and dedicated financial and non-financial support.

Conclusion

The OECD Public Governance Scan of Kazakhstan provides a comprehensive assessment of the country's public governance reforms, highlighting both achievements and areas for improvement. The report offers actionable recommendations to enhance the agility, responsiveness, and effectiveness of public administration, aligning it with international best practices and supporting Kazakhstan's long-term development goals.