《2023年Z世代与千禧一代调研报告》-38页_2mb

This summary outlines the key findings from Deloitte's 12th annual Gen Z and Millennial Survey. The report highlights both progress and setbacks experienced by these generations.

Workplace Flexibility Focus

Employees highly value work/life balance and workplace flexibility. Remote and hybrid work models are increasingly preferred (over 60% currently in or desiring these models) as these arrangements offer benefits like time savings, cost reduction, and productivity. However, condensed four-day work weeks and better part-time job options with comparable advancement are also rising priorities. Some fear reduced flexibility and balance if the economic situation worsens. The trend originates from pandemic-induced labor market shifts and increasingly 'always-on' workplaces, making work/life boundaries challenging.

Financial Concerns and Inflation

The cost of living crisis is the top societal worry (up 9 or more percentage points for Gen Z since last year). Over half (51%) of Gen Zs and 52% of Millennials say they live paycheck to checkpoint (a five pp increase since 2022 for both). The top concerns are cost of living (35% Gen Zs, 42% Millennials), followed by unemployment and climate change. Financial anxiety is amplified by fears that a potential recession will prevent asking for raises, getting new jobs, promotions, buying a house, or starting a family.

Mental Health and Burnout Increases

Mental health remains a critical issue. Nearly half of Gen Zs (46%) feel stressed or anxious all/most of the time while millions burn out. Career pressure, financial instability, lack of work/life balance, and workplace factors contribute. While progress in employer mental health support is noted (87% acknowledge efforts, 42% believe positive changes), stigma persists, preventing open discussion and resource utilization. Over four in ten cite mental health as a top societal worry.

Generation Differences

Significant differences exist. Generation Z consistently reports higher job resignation rates and grapples with poverty at higher rates. Their top societal concern is cost of living, though they are more focused on issues like mental health, sexual harassment, and inequality than older Millennials. Gen Z is also more likely to believe finances will improve next year and is more upfront about declining job offers due to ethical concerns.

Climate and Sustainability Priorities

Climate change is impactful and drives career decisions and personal lifestyle changes (75% actively try to reduce impact). However, high living costs make sustainable choices challenging. There is significant pressure on employers to maintain or increase sustainability efforts despite economic headwinds. Gen Zs and Millennials desire more affordable green products but are willing to pay more for them currently. Addressing climate extremes presents a major workforce transition challenge.

Key Takeaways for Employers

Employers should:

1. Accelerate Progress: Focus on flexibility in work location/employer, personal financial well-being (competitive pay, flexible benefits), and DEI.
2. Confront Financial Concerns: Offer market-competitive salaries and support employees' financial stability.
3. Enable Flexibility: Allow hybrid options, invest in skills training for sustainable transitions.
4. Contend with Drivers of Stress and Anxiety: Address overwork ("always-on" culture), support work-life balance, tackle burnout, foster empathy.
5. Support Green Job Transitions: Prepare employees for sustainable development.