世界银行-2025财年喀麦隆国家意见调查报告（英）-2025_47页_806kb

FY 2025 Cameroon Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY 2025 Cameroon Country Opinion Survey (COS) conducted by the World Bank Group (WBG) Business Intelligence (BI) team. The survey aimed to understand stakeholder perceptions of the WBG's operations, development priorities, financial instruments, collaboration, and communication in Cameroon.

Main Objectives

1. Assess stakeholder familiarity, trust, and perception of the WBG's effectiveness and relevance to development in Cameroon.
2. Evaluate the WBG's work on development priorities and its impact on the people of Cameroon.
3. Analyze the perception of WBG instruments (financial and knowledge-based) and their use in policy and practice.
4. Review the WBG's engagement and collaboration with various stakeholders.
5. Understand communication preferences and the effectiveness of WBG's outreach efforts.

Key Findings

1. Overall Views of the WBG

• Stakeholder perceptions of the WBG have remained consistent with FY 2022 results.
• The WBG is seen as relevant and effective in supporting Cameroon's development.
• Familiarity with the WBG has declined compared to FY 2022, but it remains the second most trusted institution after the UN.
• Trust in the WBG has remained moderately positive over the past three years.
• Respondents from bilateral/multilateral agencies were most familiar with the WBG, while private sector stakeholders were less familiar.

2. Development Priorities

• Top priorities identified by respondents include health, education, agriculture/food security, and job creation.
• Water and sanitation emerged as a significantly greater priority in FY 25 compared to FY 22.
• Stakeholders emphasized the need for the WBG to align its support with these key areas, particularly through investments in transportation, agriculture, and energy infrastructure.
• Education reform was highlighted, with calls for better alignment with labor market needs and increased funding for vocational and higher education.
• Employment creation through support for start-ups, self-employment, and targeted funding for young entrepreneurs was also emphasized.
• Private sector development, especially for SMEs, was called for through improved access to financing, tax reforms, and direct engagement with the business community.

3. Operational Effectiveness

• Over half of the stakeholders (59%) believe the WBG has improved in fulfilling its core mission of improving people's lives in Cameroon.
• 53% of respondents noted improvements in the WBG's efforts to enhance the business environment.
• 74% of respondents rated the WBG's financial instruments as meeting the country's needs, with a mean rating of 7.0 on a 10-point scale.
• Stakeholders recommended strengthening monitoring and evaluation, involving local communities in project design, and improving transparency and anti-corruption measures.

4. Engagement and Collaboration

• Stakeholders had more positive views of the WBG as a long-term development partner in FY 25.
• Trust in the WBG's collaboration with the national government remained high (mean = 7.4), but ratings for collaboration with other donors and development partners declined (mean = 6.7).
• Collaboration with civil society remained moderately positive, but the private sector had lower ratings.
• Respondents suggested the WBG should collaborate more with local governments, the private sector, and civil society to enhance accountability and effectiveness.

5. Communication and Outreach

• Two-thirds (62%) of respondents recalled recent WBG communication.
• Preferred communication channels included social media, events, direct contact with staff, and e-newsletters.
• Stakeholders emphasized the need for more effective translation of WBG materials into local languages and broader distribution through social media, regional media, and traditional platforms.
• Information on how to work with the WBG and case studies of its projects were identified as the most helpful materials.

Stakeholder Demographics

• Government Institution: 31%
• Private Sector: 20%
• Civil Society Organization: 14%
• Academia / Research Centers: 9%
• Media: 8%
• Bilateral / Multilateral Agency: 7%
• Local Government Office or Staff: 6%
• Office of a Parliamentarian: 4%
• Office of the President / Prime Minister / Minister: 1%
• Other: <1%

Response Rate and Sample

• Total participants: 496 (58% response rate)
• Regional distribution: 26% from Yaoundé, 13% from Douala, 30% from Maroua
• 36% of respondents had collaborated with the WBG in the past three years

Summary of WBG Instruments

• Financial resources were considered the greatest value of the WBG to Cameroon (74% of respondents).
• Convening power was also highly valued, particularly by parliamentarians and academia.
• Knowledge work was widely used, with government institutions being the most active users (37% used data resources, 33% used workshops/training, 28% used research reports).
• 52% of respondents who used WBG knowledge work stated that it had influenced government policy in areas such as public funds management, health sector strategy, and reduction of petroleum subsidies.

Recommendations

• Strengthen Monitoring and Evaluation: Implement local-level monitoring committees, conduct baseline studies, and ensure regular progress reporting.
• Improve Project Implementation: Enhance capacity building, involve local stakeholders in project design and management, and ensure alignment with local realities.
• Enhance Communication and Outreach: Translate materials into local languages, use more social media and regional platforms, and provide more detailed and accessible information.
• Increase Financial Support: Relax financing conditions, provide long-term and flexible funding, and support strategic debt management.
• Promote Private Sector Development: Encourage micro-financing, public-private partnerships, and vocational training aligned with market needs.
• Strengthen Local Engagement: Involve local communities, civil society, and local governments in both planning and execution phases of projects.
• Focus on Institutional Capacity Building: Provide training and support for local leaders and institutions to manage development funding effectively.

Conclusion

The WBG continues to be viewed as a relevant and effective institution in Cameroon, with positive perceptions of its financial instruments and knowledge work. However, there are opportunities for improvement in terms of stakeholder familiarity, communication, and collaboration. The report highlights the need for the WBG to better align its efforts with local needs, enhance transparency, and improve accessibility for all stakeholder groups.