世界银行-2024财年所罗门群岛国家意见调查报告（英）_40页_806kb

FY 2024 Solomon Islands Country Opinion Survey Report Summary

Core Content

The FY 2024 Solomon Islands Country Opinion Survey (COS) was conducted by the World Bank Group's Business Intelligence (BI) team in collaboration with the Solomon Islands country team and field agency Xtra Solutions. The survey aimed to assess stakeholder perceptions of the WBG's role in the country's development, with a focus on familiarity, trust, effectiveness, and communication preferences.

Main Views and Key Information

Overall Context

• Stakeholders generally report comparable levels of familiarity with the WBG as in FY21.
• Respondents who collaborate with the WBG show significantly higher familiarity.
• Trust in the WBG is high, with it being rated among the most trustworthy institutions, alongside the Central Bank of Solomon Islands (CBSI) and other bilateral/multilateral donors.
• Trust in the national government and media has improved but remains low compared to other institutions.

Key Performance Indicators (KPIs)

• The WBG is seen as relevant to Solomon Islands' development and aligned with its priorities.
• The WBG is perceived as effective in shaping development policy and achieving results.
• The highest effectiveness ratings were given to the WBG's work in debt sustainability.
• Effectiveness in agriculture and food security, public sector governance, and energy/extractives has decreased since FY21.
• Private sector stakeholders are more critical of the WBG's effectiveness than other groups.

Engagement on the Ground

• The WBG is increasingly viewed as a flexible and long-term partner.
• Respondents suggest greater collaboration with local governments and the private sector.
• Collaboration with academia and civil society is rated lower.
• Suggestions include involving all stakeholders in social security consultations, using local expertise, and simplifying project designs.

Financial Instruments and Knowledge Work

• Financial support is seen as the greatest value of the WBG.
• There is a strong perception that the WBG brings global expertise to the Solomon Islands.
• Private sector respondents gave lower ratings for the relevance and competitiveness of WBG financial instruments.
• Knowledge work is considered valuable, with 38% of respondents using it. It is well disseminated, and most respondents know how to access it.

Future Role of the WBG

• Stakeholders emphasize the need for the WBG to:
  • Engage more closely with local government and experts.
  • Focus on infrastructure and digital connectivity.
  • Improve understanding of the cultural and historical context.
  • Provide timely assistance and support.
  • Increase visibility through media and educational programs.
  • Strengthen independent evaluation and accountability mechanisms.

Communication and Outreach

• Preferred communication channels include direct contact with WBG staff and events.
• E-newsletters and social media are less preferred, especially by the private sector.
• 57% of respondents recalled WBG-related information recently, most often through newspapers.
• Climate change was the most commonly recalled topic, followed by women empowerment and poverty reduction.
• Communications on climate change should address concerns like frequent tropical cyclones and floods.

Sample Demographics and Methodology

Sample Demographics

• Total respondents: 134 (53% response rate)
• Key stakeholder groups:
  • Government Principals (13%)
  • Government Institutions (23%)
  • Local / Provincial Government (11%)
  • Bilateral/Multilateral Agencies (8%)
  • Civil Society Organizations (22%)
  • Private Sector (12%)
  • Academia / Research Centers (4%)
  • Media (5%)

Methodology

• Survey fielded from December 2023 to May 2024.
• 251 potential participants were contacted, with 134 completing the survey.
• Participants were selected from various stakeholder groups including government, civil society, academia, and the private sector.
• The survey was conducted both online and on paper.
• The results are compared with those from the FY21 survey, which had a 70% response rate (N=84).
• Only questions with similar response scales were analyzed to ensure consistency.
• The BI team oversaw the design, reporting, and analysis, with support from the field agency and data specialists.

Conclusion

The survey highlights the WBG's continued relevance and trust in the Solomon Islands, with the highest ratings from government institutions. However, there is a need for improved visibility, local engagement, and alignment with development priorities, particularly in infrastructure, private sector support, and climate change. Enhancing communication and outreach, especially through media and direct contact, is essential for increasing stakeholder awareness and perception of the WBG's impact.