世界银行-2024财年尼日利亚国家意见调查报告（英）-2025_40页_780kb

FY 2024 Nigeria Country Opinion Survey Report Summary

Core Content

The FY 2024 Nigeria Country Opinion Survey Report provides an in-depth analysis of how stakeholders in Nigeria perceive the World Bank Group (WBG). The survey was conducted from April to July 2024, with 526 potential participants, of which 271 completed the survey, yielding a 52% response rate. This is a notable increase compared to the FY19 survey, which had a 74% response rate but a smaller sample size (505 participants).

The survey aimed to understand stakeholder familiarity, trust, and opinions on the WBG's effectiveness in supporting Nigeria's development. It also assessed the perception of the WBG as a development partner, its financial instruments, knowledge work, and the future role it should play in the country.

Main Objectives

• To assess stakeholder familiarity and trust in the WBG.
• To evaluate the effectiveness of the WBG's development support in key areas.
• To determine the perception of the WBG's engagement with local governments and other stakeholders.
• To analyze the effectiveness of the WBG's financial instruments and knowledge work.
• To explore the future role of the WBG in Nigeria and suggestions for improving its effectiveness.

Key Findings

Overall Context

• Familiarity: Respondents in FY24 reported significantly higher familiarity with the WBG compared to FY19 (mean = 8.0 vs. 5.7).
• Trust: Trust in the WBG has increased, with it being rated among the most trustworthy institutions in Nigeria, alongside civil society and academia.
• Stakeholder Groups: Government institutions and bilateral/multilateral agencies had more positive perceptions of the WBG compared to the private sector, civil society, and academia.

Development Areas

• Top Priorities: Stakeholders identified agriculture/food security, education, health/pandemic preparedness, and economic stability/growth as the most important development areas.
• Shift in Priorities: Agriculture/food security, water/sanitation, digital infrastructure, gender equity, and climate change were seen as more critical than in FY19.
• Recommendations: Stakeholders suggested a bottom-up approach, increased collaboration with local governments, and greater focus on inclusive growth and tackling corruption.

Effectiveness of Sectoral Support

• The WBG's work in health received the highest effectiveness ratings.
• Perceptions of effectiveness in most sectors have improved since FY19, particularly in social protection.
• Ratings for regional integration declined.

Engagement on the Ground

• Perceptions of the WBG as a development partner have improved.
• Collaboration with the national government and other donors has seen significant improvement.
• Local government and civil society stakeholders gave lower ratings for the WBG's accessibility.
• Stakeholders emphasized the need for increased engagement with local governments and civil society to enhance transparency and inclusivity.

Financial Instruments and Knowledge Work

• Financial Instruments: Respondents perceived the WBG's financial instruments (budget support, loans, grants, trust funds) as more effective and aligned with Nigeria's needs compared to FY19.
• Knowledge Work: 65% of respondents used the WBG's knowledge products, such as workshops and training programs. This was perceived more positively than in FY19.
• Key Recommendations: Increase the accessibility of grants, improve monitoring and evaluation, and ensure that knowledge work is more open and disseminated in local languages.

Communication and Outreach

• Preferred Channels: Direct contact with WBG staff and events/conferences were the top preferred communication channels.
• Message Recall: 81% of respondents recalled seeing or hearing about the WBG recently, most often on TV or social media.
• Stakeholder Differences: Government institutions and academia had the highest recall rates (94% and 89%, respectively), while the media had the lowest (64%).

Key Stakeholder Opinions

• Government Institutions: Emphasized the need for support in social protection, capacity building, and monitoring and evaluation.
• Bilateral/Multilateral Agencies: Called for more tailored approaches, inclusive agriculture, and infrastructure investment.
• Civil Society: Suggested better collaboration with community leaders, increased access to WBG staff, and more transparency.
• Private Sector: Advocated for more engagement to leverage resources and expertise, and for increased support for SMEs.
• Academia: Highlighted the importance of governance and institutional capacity, and the need for more open and accessible knowledge work.
• Local Government: Urged the WBG to focus on grassroots engagement, accountability, and job creation.

Recommendations

• Collaboration: Increase collaboration with local governments and civil society to ensure inclusivity and better understanding of local needs.
• Engagement: Enhance stakeholder engagement through direct contact and events to build trust and awareness.
• Transparency and Accountability: Improve the WBG's accountability mechanisms and ensure that projects are monitored and evaluated for effectiveness.
• Knowledge Work: Expand the dissemination and accessibility of knowledge products, particularly in local languages.
• Financial Instruments: Continue to improve the accessibility of grants and align financial support with Nigeria's development priorities.

Summary of Stakeholder Trends

• Familiarity: Higher familiarity with the WBG in FY24 led to more positive perceptions.
• Collaboration: Respondents who collaborated with the WBG gave significantly higher ratings for its effectiveness.
• Performance Indicators: Nigeria's KPIs for the WBG were higher than those of other FY24 Western & Central African countries, FCV countries, and Lower-Middle-Income countries.
• Communication: Direct contact and events were the most preferred channels, while social media was more frequently used by the media.

Conclusion

The survey highlights the WBG's growing familiarity and trust in Nigeria, with stakeholders generally expressing a desire for more localized and inclusive engagement. There is a clear call for enhanced collaboration with local governments and civil society, better monitoring and evaluation, and more accessible financial and knowledge resources. The WBG is seen as a valuable development partner, but there is a need to improve its outreach and communication strategies to further increase its effectiveness and public support.