2025财年刚果民主共和国国家意见调查报告（英）_49页_856kb

FY 2025 Democratic Republic of Congo Country Opinion Survey Report Summary

Core Content Overview

This report presents the findings of the FY 2025 Country Opinion Survey (COS) on the World Bank Group (WBG) in the Democratic Republic of Congo (DRC). It evaluates stakeholder perceptions of the WBG's role, effectiveness, and instruments, as well as its communication and collaboration strategies.

Main Objectives

1. Assess stakeholder familiarity, trust, and perception of the WBG's relevance and effectiveness.
2. Identify key development priorities and evaluate the impact of WBG projects in these areas.
3. Evaluate the WBG's financial instruments and knowledge work.
4. Analyze stakeholder views on the WBG's engagement and collaboration with various groups.
5. Explore preferred communication channels and types of information stakeholders seek from the WBG.

Key Findings

1. Overall Views of the WBG

• Familiarity: Stakeholders reported significantly higher familiarity with the WBG compared to FY19, with government and state-owned enterprise respondents being the most informed.
• Trust: The WBG was among the most trusted institutions in the DRC, alongside the UN and academia. However, trust in faith-based organizations and the DRC government declined.
• Relevance and Effectiveness: Perceptions of the WBG's relevance and effectiveness improved since FY19, though they remain moderately positive. The DRC's ratings were slightly lower than those of other Eastern and Southern African countries and IDA countries surveyed in FY24.

2. Development Priorities

• Top Priorities: Education (60%), agriculture/food security, health, transport infrastructure, and energy were identified as the most important areas for WBG support.
• Qualitative Feedback: Stakeholders emphasized the need for the WBG to focus on infrastructure development, governance, anti-corruption, and private sector support to foster inclusive growth.
• Impact of Projects: Over 93% of respondents felt the WBG was helpful in achieving project goals, with over half rating it as "very helpful."

3. WBG Operational Effectiveness

• Improvements: Stakeholders noted significant improvements in the technical quality of projects and in partnering with others to mobilize development finance.
• Key Suggestions:
  • Strengthen monitoring, evaluation, and accountability.
  • Streamline procurement and administrative procedures.
  • Enhance collaboration with other donors to avoid duplication.
  • Include sustainable maintenance components in infrastructure projects.

4. WBG Instruments

• Financial Support: Financial instruments were highly valued, with stakeholders expressing stronger agreement on the timeliness and relevance of financial support.
• Knowledge Work: 73% of respondents used WBG knowledge products over the past three years, primarily training materials, data, and reports. Academia and bilateral/multilateral partners valued research and analytical reports the most.
• Impact on Policy: 74% of respondents indicated that WBG policy advice influenced government policy, including the adoption of a new finance law, education reforms, and mining regulations.

5. Engagement and Collaboration

• Positive Perceptions: Stakeholders had more positive views of the WBG as a long-term development partner, with improved staff accessibility and responsiveness.
• Collaboration Ratings:
  • Collaboration with the national government was rated highest (mean=7.1).
  • Collaboration with academia was the weakest (mean=5.0).
• Stakeholder Demand: Respondents called for increased collaboration with the private sector (45%), civil society (39%), academia (38%), and local governments (33%).

6. Communication and Outreach

• Awareness: Over half (58%) of respondents reported recently seeing or hearing about the WBG, with 46% recalling information about water access and governance reforms.
• Preferred Channels: Direct contact with staff, WBG events, and social media were the most preferred communication methods.
• Helpful Information: Impact assessments and guidance on working with the WBG were identified as the most useful types of information.

Stakeholder Demographics

• Sample Size: 354 participants (43% response rate).
• Geographic Distribution: 59% from Kinshasa.
• Collaboration Experience: 60% of respondents had collaborated with the WBG in the past 3 years.

Key Recommendations

Enhancing Operational Effectiveness

• Strengthen Monitoring and Evaluation: Establish independent units to oversee projects and ensure transparency.
• Improve Fund Management: Enhance internal control systems and make spending data publicly available.
• Engage Civil Society: Involve local communities and NGOs in project oversight to increase trust.
• Simplify Procedures: Streamline procurement and administrative processes to speed up project delivery.
• Align with Needs: Conduct thorough consultations to ensure interventions match real priorities.

Enhancing Knowledge Work

• Expand Training and Capacity Building: Offer practical training programs and vocational education.
• Invest in Institutional Capacity: Support national institutions to sustain projects beyond WBG involvement.
• Promote Knowledge Transfer: Involve local actors early in project design and provide accessible formats for knowledge dissemination.

Strengthening Collaboration

• Collaborate with Private Sector: Increase engagement to drive job creation and economic growth.
• Support Civil Society: Institutionalize consultation mechanisms and provide sustainable funding for CSOs.
• Engage Academia: Involve research institutions in project design and evaluation.

Addressing Challenges

• Corruption and Access to Finance: Identified as the main obstacles to private sector development.
• SME Finance: Suggested increasing support for small and medium enterprises (SMEs) through microfinance and direct credit/grants.
• Public-Private Partnerships (PPPs): Encouraged to attract private investment and ease loan conditions.

Conclusion

The FY2025 survey indicates that stakeholder perceptions of the WBG in the DRC have improved significantly since FY19. While the WBG is seen as a trusted and effective institution, there is a clear call for increased collaboration with diverse stakeholders and enhanced transparency in project management. Strengthening financial instruments, knowledge dissemination, and institutional capacity building are highlighted as critical steps to further improve the WBG's impact in the DRC.