世界银行-2024财年南苏丹国家意见调查报告（英）_40页_835kb

FY 2024 South Sudan Country Opinion Survey Report Summary

Core Content

The FY 2024 South Sudan Country Opinion Survey (COS) was conducted by the World Bank Group (WBG) Business Intelligence (BI) team to understand how stakeholders in South Sudan perceive the WBG's role, effectiveness, and engagement. The survey involved 175 participants, with a 50% response rate, from various stakeholder groups including government institutions, bilateral/multilateral agencies, civil society, academia, media, and the private sector.

Main Findings

Overall Context

• Familiarity with WBG: Respondents showed high familiarity with the WBG, second only to the United Nations (UN). Collaboration with the WBG significantly increased familiarity levels.
• Trust in WBG: Stakeholders in South Sudan had the highest levels of trust in the WBG, followed by media and civil society. Government institutions and local government were among the least trusted.

Key Performance Indicators (KPIs)

• Relevance and Effectiveness: The WBG was perceived as highly relevant to South Sudan's development and effective in achieving results, shaping development policy, and aligning with the country's priorities.
• Poverty Reduction: Ratings for the WBG's effectiveness in ending poverty were relatively lower.
• Stakeholder Perceptions: Government institutions had the most positive perceptions of the WBG across all KPIs, while civil society had the lowest.

Development Priorities

• Top Areas: Agriculture/food security was the top development area for WBG focus, followed by public financial management, education, and infrastructure.
• Sectoral Support: The WBG's work in health received the highest effectiveness ratings, while energy/extractives received the lowest.

Engagement on the Ground

• Long-term Partner: The WBG was seen as a long-term partner, with moderate ratings for responsiveness, openness, and staff accessibility.
• Collaboration: Collaboration with the IMF and the national government was rated as effective, but engagement with the parliament and local government was less so.
• Stakeholder Suggestions: There was a strong call for increased collaboration with the private sector and civil society, and for more flexibility in project planning and implementation.

Financial Instruments and Knowledge Work

• Valuable Contributions: Technical assistance, capacity development, and financial resources were seen as the most valuable contributions of the WBG.
• Monitoring and Evaluation: Respondents perceived the WBG as effectively monitoring and evaluating projects and insisting on accountability.
• Knowledge Work: 67% of respondents used WBG knowledge work, which they valued for bringing global expertise and building institutional capacity. There was a call for more capacity-building and training of local experts.

Future Role of the WBG

• Stakeholder Suggestions:
  • Communication: Increase visibility and documentation of project results.
  • Financial Support: Provide more financing directly to the private sector and targeted groups.
  • Operational Effectiveness: Simplify procurement procedures and expedite project implementation.
  • Results: Strengthen monitoring and evaluation (M&E), support accountability institutions.
  • Knowledge: Build local capacity through training and technical assistance.
  • Engagement: Collaborate more with local government and civil society, foster community involvement, and be more reachable.

Preferred Communication Channels

• Direct Contact with Staff: Most preferred method (63.7% of all respondents).
• Events/Conferences: Also highly preferred (46.4% of all respondents).
• Social Media and E-newsletters: Less preferred compared to direct contact and events.

Key Stakeholder Groups

Summary of Stakeholder Feedback

Communication and Outreach

• Message Recall: Over 80% of respondents recalled seeing or hearing about the WBG recently, with the most frequent topics being food security, women empowerment, and climate change.
• Climate Change: Communications on climate change should focus on frequent/severe floods and food insecurity to be more impactful.

Recommendations

• Enhance communication through direct contact and events.
• Strengthen capacity-building and training for local experts.
• Improve operational flexibility and procurement procedures.
• Increase collaboration with local government and civil society.
• Focus on accountability and do-no-harm principles in project implementation.
• Align financial instruments with local needs and ensure competitiveness.

Conclusion

The survey highlights that while the WBG is generally perceived positively in South Sudan, there are opportunities for improvement in areas such as collaboration with local stakeholders, flexibility in operations, and enhanced communication strategies. Strengthening these aspects can help the WBG increase its effectiveness and impact in the country.