世界银行-2024财年塞内加尔国家意见调查报告（英）_41页_773kb

FY 2024 Senegal Country Opinion Survey Report Summary

Core Content

The FY 2024 Senegal Country Opinion Survey (COS) Report evaluates stakeholders' perceptions of the World Bank Group (WBG) in Senegal, focusing on trust, effectiveness, collaboration, communication, and future engagement. The survey was conducted from March to April 2024, with 297 participants (22% response rate) from various sectors, including government institutions, academia, the private sector, civil society, and local authorities.

Main Views and Key Information

Overall Context

• Familiarity with WBG: Stakeholders in FY24 reported lower familiarity with the WBG compared to FY21 (mean = 5.0 vs 6.3). Collaborators had higher familiarity (mean = 7.2), while private sector respondents had the lowest (mean = 3.9).
• Trust in WBG: Trust in the WBG has declined significantly from FY21. Government and academic respondents had the highest trust (mean = 7.1 and 7.3), while private sector and parliamentarian respondents had the lowest (mean = 5.3 and 5.9, respectively).

Key Performance Indicators (KPIs)

• Relevance and Influence: Overall ratings of the WBG's relevance and influence on development policy were significantly lower in FY24 than in FY21.
• Sectoral Effectiveness: Ratings for the WBG's effectiveness in most sectors remained moderate. Government and academic respondents were more positive, while private sector and parliamentarian respondents were the most critical.
• Transport and Water/Sanitation: These sectors received the highest effectiveness ratings (above 7.0), particularly from government respondents.

Engagement on the Ground

• Long-Term Partnership: Respondents still view the WBG as a long-term partner in Senegal.
• Collaboration: Perceptions of collaboration with the national government, other donors, and civil society improved significantly, but collaboration with local governments and the private sector remained low.
• Stakeholder Suggestions: Respondents emphasized the need for closer collaboration with local authorities, civil society, and the private sector to improve the effectiveness of local development initiatives.

Financial Instruments and Knowledge Work

• Financial Support: Respondents valued the WBG's financial instruments, especially when aligned with national priorities and local realities. Collaborators had more positive views on the timeliness and competitiveness of the WBG's financing.
• Knowledge Work: Over 48% of respondents used the WBG's knowledge products, which were seen as beneficial in bringing global expertise to Senegal and enhancing institutional capacity. However, fewer perceived the knowledge work as tailored to local needs.
• Environmental and Social Framework (ESF): Only 23% of respondents were familiar with the WBG's ESF, with most of these being government respondents.

Communication and Outreach

• Preferred Channels: Direct contact with WBG staff and events/conferences were the most preferred methods for receiving WBG communication, followed by e-newsletters.
• Message Recall: 52% of respondents recalled hearing about the WBG recently, mostly through television. Climate change and food security were the most commonly recalled topics, though private sector and civil society respondents were less likely to recall climate change-related work.
• Communication Recommendations: Stakeholders suggested improving the WBG's visibility through better publicity and media engagement to raise awareness and support.

Future Role of the WBG

• Focus Areas: Stakeholders emphasized the need for the WBG to focus on education and training, agriculture and food security, private sector development, health services, and infrastructure.
• Operational Effectiveness: Suggestions included streamlining processes, tailoring operations to local contexts, and involving local authorities and communities more directly.
• Financial Support: Align financing with national priorities and local realities, enhance accessibility and flexibility, and improve the transparency of financial instruments.
• Knowledge Work: Improve the accessibility and communication of knowledge resources and leverage local expertise.
• Monitoring and Evaluation: Ensure rigorous and continuous monitoring of WBG-funded projects to meet objectives.

Sample Demographics and Methodology

• Total Participants: 1,371 stakeholders were invited, with 297 completing the survey.
• Demographics:
  • Government Principals: 10%
  • Government Institutions: 22%
  • Local Government: 9%
  • Bilateral/Multilateral Agencies: 3%
  • Civil Society: 14%
  • Private Sector: 18%
  • Academia: 13%
• Methodology:
  • Survey was conducted online, via email, or courier.
  • The sample was similar in composition to FY21.
  • Only questions with similar response scales were compared to ensure consistency.
  • Detailed data breakdowns and microdata are available in the "Senegal COS FY24 Appendices with data breakdowns.xlsx" file.

Conclusion

The report highlights the need for the WBG to improve its visibility, communication, and alignment with local needs and realities. While trust and effectiveness are generally moderate, there are significant variations across stakeholder groups. Strengthening collaboration with local authorities, the private sector, and civil society, along with enhancing transparency and tailoring financial and knowledge instruments to Senegal's context, are key recommendations for improving the WBG's effectiveness in the country.