世界银行-2025财年巴基斯坦国家意见调查报告（英）-2025_43页_812kb

FY 2025 Pakistan Country Opinion Survey Report Summary

Core Content

The FY 2025 Pakistan Country Opinion Survey Report provides an in-depth analysis of stakeholders' perceptions of the World Bank Group (WBG) in Pakistan. The survey was conducted from September to November 2024, involving 800 potential participants, with 307 completing the survey (38% response rate). The report explores the WBG's role in development, effectiveness, financial instruments, communication strategies, and stakeholder engagement.

Main Views

1. Overall Context

• Familiarity with the WBG: Stakeholders in FY25 reported higher familiarity with the WBG (mean=7.5) compared to FY21 (mean=6.8).
• Trust in the WBG: The WBG is perceived as one of the most trusted institutions in Pakistan, alongside the United Nations (UN) and Asian Development Bank (ADB). Trust levels were consistent across stakeholder groups.
• Comparison with South Asian Countries: Pakistan's trust in the WBG was on par with other South Asian countries surveyed in FY24 and FY25.

2. Key Performance Indicators

• Perception of Effectiveness: Ratings for the WBG's effectiveness in achieving development results improved significantly (mean=6.9) compared to FY21.
• Influence on Policy: Perceptions of the WBG's influence on shaping development policy in Pakistan were positive (mean=7.1) and improved since FY21.
• Relevance and Effectiveness: The WBG's relevance and effectiveness in Pakistan were somewhat lower than in other South Asian countries surveyed in FY24-FY25.

3. Development Priorities

• Top Priorities: Education, governance, health, water/sanitation, and climate change were identified as the top development areas for WBG focus.
• Shift in Priorities: Climate change and water/sanitation have become more prominent priorities compared to FY21.
• Effective Support Areas: The WBG's work in pandemic preparedness, gender equity, and disaster risk management received the highest effectiveness ratings.

4. Engagement on the Ground

• Long-Term Partner: The WBG is seen as a long-term development partner, but perceptions have declined since FY21.
• Collaboration with Government: Collaboration with the national government remains positive (mean=7.1), but ratings have dropped from FY21.
• Collaboration with Civil Society: Perceptions of collaboration with civil society have improved significantly (mean=6.1).
• Collaboration with Other Groups: Ratings for collaboration with the private sector (mean=5.8), academia (mean=5.7), local governments (mean=5.6), and parliament (mean=5.4) remained relatively low.

5. Financial Instruments and Knowledge Work

• Value of Financial Resources: Financial resources (e.g., budget support, investment lending, grants, trust funds) were considered the WBG's greatest value (48%).
• Knowledge Work Importance: Knowledge and analytical products were valued by 33% of respondents, followed by technical assistance (32%) and capacity development (24%).
• Timeliness and Relevance: Ratings for the timeliness of financial support and meeting Pakistan's needs remained moderate (mean=6.4 and 6.2, respectively).
• Access to Knowledge: Many respondents found it difficult to access the WBG's knowledge work (mean=6.2), and there was a call for more tailored and accessible content.

6. Communication and Outreach

• Preferred Channels: Events/conferences/seminars/workshops (66%) and direct contact with WBG staff (55%) were the most preferred communication methods.
• Differences Among Groups: Local government respondents favored social media.
• Information Needs: Government officials, bilateral/multilateral agencies, and academics wanted more access to WBG's research and analytical work. Parliamentarians, local governments, and civil society wanted more information on how to engage with the WBG.
• Message Recall: Stakeholders recalled key topics like the WBG's role in improving people's lives, being easy to work with, and its global expertise.

7. Suggestions for Improvement

• Increase Familiarity: Stakeholders called for more visibility and outreach, especially to local governments, civil society, and communities.
• Improve Project Approval Speed: Over 20% of respondents believed the speed of project approval had worsened, and 38% said it had improved.
• Strengthen Coordination: Only 31% of respondents believed the WBG improved coordination across its institutions.
• Enhance Local Engagement: There was a demand for deeper engagement at the grassroots, provincial, and community levels to ensure context-specific and participatory projects.
• Tailor Knowledge Work: Stakeholders urged the WBG to make its knowledge more accessible, user-friendly, and relevant to local contexts.
• Capacity Building: Strengthening institutional capacity, particularly in government and local bodies, was emphasized as crucial for effective project implementation.
• Transparency and Accountability: There was a call for more transparent practices and accountable public servants.
• Climate Resilience: Climate change adaptation and sustainable water resource management were highlighted as key areas for WBG support.
• Streamline Procedures: Respondents suggested reducing project approval times, simplifying procurement, and increasing scrutiny during monitoring and evaluation.
• Public Awareness: Improving communication through media engagement, short documentaries, and social media was recommended to increase public understanding and trust.

Key Information

• Response Rate: 38% (307 out of 800 participants).
• Collaboration Rate: 52% of respondents currently collaborate with the WBG.
• Methodology: The survey was conducted online and on paper, with participants selected by the WBG country team and field agency Gallup Pakistan.
• Demographics: The sample included various stakeholder groups such as government institutions, bilateral/multilateral agencies, academia, media, civil society, and the private sector.
• Familiarity Impact: Higher familiarity with the WBG correlated with more positive perceptions of its work.
• Major Concerns: Project approval speed and coordination across institutions were major concerns, with mixed perceptions.

Conclusion

The survey highlights the WBG's positive role in Pakistan but also identifies areas for improvement, including enhancing local engagement, streamlining procedures, and improving communication. Stakeholders emphasize the need for the WBG to be more accessible, relevant, and responsive to local needs to maximize its impact in the country.